102 Employee Reviews (View Most Recent)

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I was hired as a seasonal worker, so my contract is over now but I hope they call me back because I loved working there!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Experience Representative  in  Toronto, ON (Canada)
Former Employee - Customer Experience Representative in Toronto, ON (Canada)

I worked at Indigo Books & Music part-time for less than a year

Pros

Great co-workers
A little over average retail pay
Free books!

Cons

Oddly strong focus on plum rewards, rather than books
Short breaks (15 minutes if you work under 6 hours)

Advice to ManagementAdvice

Better training.

Recommends
Neutral Outlook
Approves of CEO

Other Reviews for Indigo Books & Music

  1. 1 person found this helpful  

    Chaotic!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Experience Representative  in  Saint John's, NL (Canada)
    Former Employee - Customer Experience Representative in Saint John's, NL (Canada)

    I worked at Indigo Books & Music full-time for more than 3 years

    Pros

    My Manager was awesome. That is all.

    Cons

    Chaos, lack of communication between office and store.

    There is a definite lack of communication between head office and the store when it comes to amount of product needed. Head office orders far too much product for the amount of space the store has. There isn't even room to sit down or hang up your coat in the back room.

    Advice to ManagementAdvice

    There is a definite lack of communication between head office and the store when it comes to amount of product needed. Head office orders far too much product for the amount of space the store has. There isn't even room to sit down or hang up your coat in the back room.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Coworkers make the company fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Assurance Co-op - Supply Chain  in  Toronto, ON (Canada)
    Former Employee - Quality Assurance Co-op - Supply Chain in Toronto, ON (Canada)

    I worked at Indigo Books & Music as a contractor for less than a year

    Pros

    Coworkers are mostly all friendly.
    Overall work environment are fun.
    Sample sales.

    Cons

    Upper management could be better for some departments.
    Lack of "final" drafts. Very indecisive in their work.
    Likes fads.

    Advice to ManagementAdvice

    Though being flexible is good but not to the point that there are over 5 changes for one thing.

    Recommends
    Neutral Outlook
    No opinion of CEO
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