3816 Employee Reviews (View Most Recent)

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So far so good

Current Employee - Customer Assistance Specialist  in  Tempe, AZ (US)
Current Employee - Customer Assistance Specialist in Tempe, AZ (US)

I have been working at J.P. Morgan full-time for less than a year

Pros

Chase provides1 month of training before they put us on the floor. They had a active CAS manager attend training with the trainger since so much has changed since the last training 1 year ago.

Cons

Since there has been such a long streach without hirring into this position the training is a bit disorganized

Advice to ManagementAdvice

Nothing yet

Recommends
Positive Outlook
Approves of CEO

Other Reviews for J.P. Morgan

  1.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Financial Dispute Analyst  in  San Antonio, TX (US)
    Former Employee - Senior Financial Dispute Analyst in San Antonio, TX (US)

    I worked at J.P. Morgan full-time for more than 5 years

    Pros

    Great Benefits, flexabilty, management cared about staff.

    Cons

    none- loved everything about the company

    Advice to ManagementAdvice

    should have kept stock options

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    A big company with a big heart

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Analyst  in  Fort Worth, TX (US)
    Former Employee - Quality Analyst in Fort Worth, TX (US)

    I worked at J.P. Morgan full-time for more than 10 years

    Pros

    The people "behind the scenes" at Chase are some of the best trained and loyal people you will ever come across in a global company. The management has a standing "open door" policy and interacts with their personnel daily.

    Cons

    Some of the HR policies are out-dated, and need to be reviewed.

    Advice to ManagementAdvice

    Look closer at allowing employees to telecommute when possible. The hours are much more flexible and the productivity much higher than those in the office.

    Recommends
    Positive Outlook
    Approves of CEO
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