42 Employee Reviews (View Most Recent)

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Pretty good...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Cashier  in  Chattanooga, TN (US)
Former Employee - Cashier in Chattanooga, TN (US)

I worked at Kangaroo Express full-time for less than a year

Pros

Decent place to work, good hours, good management, nice opportunities. That's about it though.

Cons

Bad pay, no job growth, working with some low level people, other normal problems of working in retail.

Advice to ManagementAdvice

N/A

Neutral Outlook

Other Reviews for Kangaroo Express

  1.  

    Company is more concerned with top level management then Store Sales personell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager  in  Winston-Salem, NC (US)
    Former Employee - Assistant Store Manager in Winston-Salem, NC (US)

    I worked at Kangaroo Express full-time for more than a year

    Pros

    As long as management supports store personnel, this job is not bad. Most Store Sales Managers work well with their lower level employees.

    Cons

    The Store Sales Manager(SSM) is totally responsible for everything that happens in the store. While that is a business as usual situation, most SSM's tend to leave their lower level employees out of the loop (unless they have done something that effects the SSM's). This has a tendency to disenfranchise these folks and hence supports a feeling of indeference. A well operated store (profit center) includes every employee and you can see ownership from each employee (not in Kanagaroo Express. Management generally does not support their lower level employee, but yet they expect these same employees to be loyal to the company simply because they have a job.

    Advice to ManagementAdvice

    `Treat your employees better, make them a part of the business (after all they are the front line contacts with the customers). Praise them for a job well done, correct them on a one-on-one basis only and give them responsibility is they are ready and want the extra responsibilities.

    Doesn't Recommend
    Positive Outlook
  2. 1 person found this helpful  

    Great Working experience at the Kangaroo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Apex, NC (US)
    Current Employee - Assistant Store Manager in Apex, NC (US)

    I have been working at Kangaroo Express full-time for more than a year

    Pros

    It is a great well established company to work for which includes health care benefits

    Cons

    Asisstant managers do not have the same benefits as store managers, pay is a little low for a fortune 500 company.

    Advice to ManagementAdvice

    Treat your store employees well and they will do wonders for you.
    District managers should remember what its like to work inside the store, never forget where you came from.

    Recommends
    Positive Outlook
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