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1 person found this helpful  

Great starter

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Associate  in  Summersville, WV (US)
Current Employee - Customer Service Associate in Summersville, WV (US)

I have been working at Lowe's full-time for more than 3 years

Pros

Works with college students. Room for advancement

Cons

Leadership and communication is not sufficient. Should keep adequate staffing levels

Recommends
Positive Outlook
No opinion of CEO

4058 Other Employee Reviews for Lowe's (View Most Recent)

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  1. 1 person found this helpful  

    Great job for a college student.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate I  in  Arlington, TX (US)
    Former Employee - Customer Service Associate I in Arlington, TX (US)

    I worked at Lowe's part-time for more than a year

    Pros

    Good pay, flexible, great hours, learning experience, meet with many different and diverse people while you work, get to help people

    Cons

    Worked holidays, blacked out several periods so we couldn't take off, hard to get off in family emergencies, rude customers, sometimes management didn't take the time out to listen to employees, no set schedule for breaks or lunches

    Advice to ManagementAdvice

    Listen to employees instead of blowing them off.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    IMPACT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate II  in  Charleston, SC (US)
    Former Employee - Customer Service Associate II in Charleston, SC (US)

    I worked at Lowe's part-time for less than a year

    Pros

    Lowe's is overall one of the best companies with which I have been associated. I would return as an employee in a heartbeat if the situation were to present itself. For now, I will continue to be a regular customer!

    Cons

    Poor management locally and too much "one-upmanship" among the assistant and department managers. Policies not equally enforced 100% of the time. (The management team has changed at my store since my resignation occurred.)

    Advice to ManagementAdvice

    I agree with another poster on this board concerning the confusion re: IMPACT hours. Before any of the management team enforces policies/rules, all members of the team should be on the same page. Also, if certain employees don't wish to work during their hours, then people who WANT to work should be given the opportunities. Lowe's is too important as a company to put up with slackers who don't really care.

    Recommends
    Positive Outlook
    Approves of CEO
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