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problem with management.....TOO BAD!!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Representative I  in  Philadelphia, PA (US)
Current Employee - Customer Representative I in Philadelphia, PA (US)

I have been working at M&T Bank full-time for more than 5 years

Pros

Good vacation time based on tenure, but 6 months in you get 2 weeks.

Cons

Where do i start....

1)They're cheap- I started out making about $11. Now I make $13 Not for a job well done, but because we merged with another bank who paid better.(they had to even out the salaries across the footprint) This has happened twice since 'Ive been there. The last time a raise was given in our office was a laughable quarter of a percent; which turned out to be about penny. There is always a reason your not getting a raise! So sad

2)Management- If you have a problem with your manager, you can call human resources. But they wont show, instead you have a meeting with your boss and a higher up who basically suggests that you either deal with it or find another job(Also happened twice)

3)Only concerned with their bottom line. Not concerned enough with employee morale. It affects the environment and the quality of the work

Bottom Line- You CAN do better!

Advice to ManagementAdvice

Care a little more about who you put in charge of your people. Unhappy employees make for an unhappy bottom line

Doesn't Recommend
Neutral Outlook
Approves of CEO

Other Reviews for M&T Bank

  1.  

    So far so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Development Program  in  Washington, DC (US)
    Current Employee - Sales Development Program in Washington, DC (US)

    I have been working at M&T Bank full-time for less than a year

    Pros

    Good training programs for qualified individuals. Company is very stable and is always looking to grow through acquisitions.

    Cons

    Very conservative culture. Do not have the best systems in place for employees or customers. Other banks are years ahead in offering more technology to customers and employees. Base salaries are lower than competitors.

    Advice to ManagementAdvice

    Update systems to make work more efficient and better for both customers and employees. Look at reducing costs through improved efficiencies and pass the savings on the employees or competitors will continue to steal the best talent.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Better than nothing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at M&T Bank full-time for more than 5 years

    Pros

    Comfortable surroundings and job security

    Cons

    Micro managing, a lot of sales for not much money, unrealistic goals, long hours, bad sales culture

    Advice to ManagementAdvice

    Stop trying to motivate by fear

    Recommends
    Negative Outlook
    No opinion of CEO
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