Macy's

  www.macysinc.com
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4462 Employee Reviews (View Most Recent)

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Hope it gets better..

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Retail Sales Associate
Current Employee - Retail Sales Associate

Pros

Managers seem nice..some good people in HR and some helpful associates there to assist noobs

Cons

Not enough coverage, some associates are left in charge of ringing, recovery, and helping the customers..customers end up angry because you cannot be in two places at once..some customers assume because you are working in retail you have no education which could not be further from the truth, also some associates try to take every sale so that they can reach and surpass their sales goals, some want to make themselves look better by making you look bad, customers can be extremely rude so you have to be patient, strict and outdated dress code

Advice to ManagementAdvice

Put more people on the floor, it may seem like you are saving money by not paying wages, but at what cost? Customers have no regard for merchandise so recovery is not easy and looks bad on us, it is not easy to keep the store looking clean when you have minimal workers to save you money. Let associates pick up shifts we need the help! We are not superhuman and the pay itself is not that great so more incentives should be offered to retain good employees who truly care about the customer and company..PS the dress code is a bit somber, let's get with the times, are we running a department store or funeral procession?

Doesn't Recommend
Neutral Outlook
No opinion of CEO

Other reviews for Macy's

  1.  

    Sparse hours, cool coworkers, subpar management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Merchandising Associate
    Current Employee - Retail Merchandising Associate

    Pros

    work is simple, paid weekly, generous breaks

    Cons

    upper management is distant and rude

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    Retail associates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Austin, TX (US)
    Current Employee - Sales Associate in Austin, TX (US)

    Pros

    You get the insider knowledge of sales and an employee discount

    Cons

    Ridiculously HIGH sales goals. Too much pressure to open Macy's charge accounts

    Advice to ManagementAdvice

    Less pressure on opening charge accounts as well as sales goals. I realize that these numbers come from averages and higher-ups, but it really makes the work experience stressful which makes it harder to maintain happiness with the customers/clients.

    Recommends
    Neutral Outlook
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