Macy's

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2 people found this helpful  

They wouldn't give me any hours because I did not work on Black Friday

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retail Sales Associate  in  Dallas, TX (US)
Former Employee - Retail Sales Associate in Dallas, TX (US)

Pros

Easy to get hired, fun environment if you like working with people. Very flexible shifts make it easy to work here as a part time second job type of situation. Training was good, and management was friendly, at least at the North Park Mall location where I worked.

Cons

Very little support during your first shifts on the sales floor during the Christmas shopping season. Several times, I had issues that I did not yet know how to handle, and when I would look around for a senior associate to ask questions of, there was often no one to be found. Also, seniors took over the sales that I initiated! By that, I mean, I was showing an expensive watch to a gentleman, and as he was handing it to me to make the purchase, suddenly the lady I was working with, who was a full time employee, decided to "help me", meaning that she rang up the sale under her employee number and got the credit for it. I was told that I'd be in Watches, but if the regular employees wanted to do watches, they would send me to scarves or purses or some area that would not likely have many purchases for Christmas.

Advice to ManagementAdvice

Provide more assistance to new hires during their first 20 hours as a sales associate. If you assign an associate to a particular area, make sure that the seasoned employees don't get to over-ride your decision!

Recommends
Positive Outlook
No opinion of CEO

Other reviews for Macy's

  1. 2 people found this helpful  

    Love the Store, MGMT NOT SO MUCH

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - COSMETICS  in  Cincinnati, OH (US)
    Former Employee - COSMETICS in Cincinnati, OH (US)

    Pros

    Fun, upbeat, great team work

    Cons

    mgrs have favorites---if you open enough credits everyone is a favorite at some point----asked to open credit cards by ANY means necessary

    Advice to ManagementAdvice

    treat ALL employees equal

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Entreprenerial culture of a startup + biggest names in retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  San Francisco, CA (US)
    Current Employee - Analyst in San Francisco, CA (US)

    Pros

    Shopper's dream! Friendly culture and management.

    Cons

    No bonus, benefits mirror retails employees.

    Advice to ManagementAdvice

    Make benefits package more competitive.

    Recommends
    Positive Outlook
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