MasterCard

  www.mastercard.com
  www.mastercard.com
There are newer employer reviews for MasterCard

1 person found this helpful  

Great resume-builder but has ways to go to become what it CAN be -- the Intel of payments!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Business Leader in Purchase, NY (US)
Former Employee - Business Leader in Purchase, NY (US)

I worked at MasterCard full-time (more than 8 years)

Pros

- Almost bulletproof, revenue-generating business model
- Strong brand built from the strength of its distribution, products, and the "Priceless" campaign
- Global company
- Seasoned, competent executive management
- A lot more entrepreneurial than it gets credit for
- Work-life balance
- Cool office for a Fortune 500 company
- Getting better at horizontal structure

Cons

- Its business model, which is an open loop, makes it difficult to move fast since its dependent on issuers and merchants
- Hasn't yet earned credit for being a "technology" company within financial services
- Silos galore: functionally and geographically
- Executive management needs to narrow down its priorities since there are too many
- Although only just over 7,000 employees globally, it operates like a 700,000-person organization at times
- Some departments are becoming more intense -- lessening the work-life balance -- because of questionable strategic decisions
- Can't expect morale to increase just because of adding a pool and ping-pong table (they are nice additions) -- needs to be truly authentic
- High performers in middle management can be "stuck" because of the top-heavy organizational structure, coupled the company's above average retention rates

Advice to ManagementAdvice

The executive management leads who report to the CEO need to:
- Stick to their decisions;
- Prioritize their strategic imperatives per business unit and region.

They should take a page from the CEO who is very clear and sticks to his priorities and decisions. One comment on the CEO is he likes to be right and goes off gut feel at times. But overall, he's taking MasterCard in the right direction for the most part.

Recommends
Positive Outlook
Approves of CEO

312 Other Employee Reviews for MasterCard (View Most Recent)

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  1.  

    Human Resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Analyst in Miami, FL (US)
    Current Employee - Human Resources Analyst in Miami, FL (US)

    I have been working at MasterCard full-time (more than 3 years)

    Pros

    Great culture, good career development programs in place

    Cons

    a bit burecratic, flat organization

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Satisfied employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Leader in Singapore (Singapore)
    Current Employee - Senior Business Leader in Singapore (Singapore)

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    small yet global; many smart people; very strong growth since IPO in 2006

    Cons

    work life balance to be addressed; need to act global - too US centric

    Advice to ManagementAdvice

    solid progress - need to still focus on the core staff engagement issues

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for MasterCard

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