MasterCard

  www.mastercard.com
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275 Employee Reviews (View Most Recent)

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Good Company in Confused State

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee  in  Purchase, NY (US)
Former Employee - Anonymous Employee in Purchase, NY (US)

Pros

Very well positioned company to take advantage of existing as well as future trends in payment industry. Multiple connections and alliances among banks, processors and corporate partners enable MasterCard to be viewed as an attractive partner for electronic commerce and payments. Potential is high, execution is a challenge.

Cons

Very slow to enable advancements to take advantage of market conditions in a timely manner. Many self-driven innovations fall short of market needs. Current management changes and personnel displacements have created large gaps in expertise and "brain drain" syndrome. They appear destined to repeat past failures due to lack of experience among market-facing staff. Potential is offset by inability to execute.

Advice to ManagementAdvice

Create innovative products that can actually be used and earn profits. Do better market research. Mobile MoneySend, PayPass, InControl and others "sound good" but are not serving the needs of those who would use and pay for them as services.

No opinion of CEO

Other reviews for MasterCard

  1.  

    A Changing Company, with Great Prospects

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  White Plains, NY (US)
    Former Employee - Anonymous Employee in White Plains, NY (US)

    Pros

    -Dynamic new CEO with very good ideas and style
    -Strong balance sheet and core products
    -Strong brand
    -Changing payments landscape is making work much more interesting and challenging
    -Potential to be a really great place to work

    Cons

    -There is a very strong existing culture that limits internal communication, questions, and risk taking
    -New CEO is trying to change culture. This leads to 1) uncertainty in may parts of the organization and 2) Challenging internal politics
    -Risk that new CEO may not be successful

    Advice to ManagementAdvice

    Set up means to hear what all levels of the company are thinking and convince employees they are not risking career success by speaking out.

    Approves of CEO
  2.  

    Great Brand, Good working conditions but difficult environment to get things done

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Market Leader  in  Purchase, NY (US)
    Former Employee - Market Leader in Purchase, NY (US)

    Pros

    Everybody has heard of the company, you don't need to explain what your employer does. And for newbies to the industry, MCW does a great job of orientation and training new employees. The company offers good benefits and pay, though they have been pared significantly for new hires since 2007. The Purchase HQ and grounds are a beautiful place to work, but isolated if you're used to the bustle of Manhattan.

    Cons

    MCW is a remarkably bureaucratic environment and often hard to get things done in timely, efficient manner. For all the talk about acting with a sense of urgency, even a simple project can drag on for months--thanks to the "matrixed" environment, buy-in and consensus is required for just about everything, and is often an excuse for manager and lawyers who don't know anything to stick their fingers into your project. (In fairness, I've been told this is beginning to change under the new CEO who just came in.) But an awful lot of what I did was "meta"-work -- work we had to do to prove to somebody else in the organization why we should be allowed to do our real work our way.

    Advice to ManagementAdvice

    Reducing the number of meetings and strip out the bureaucracy would allow employees to actually get on and do their jobs.

    Doesn't Recommend
    No opinion of CEO
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