NCO
2.8 of 5 53 reviews
www.ncogroup.com Horsham, PA

53 Employee Reviews (View Most Recent)

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The company is good and values their employees

Customer Service Representative (Former Employee)
San Fernando, Pampanga (Philippines)

I worked at NCO full-time for less than a year

ProsA lot of incentives and perks. Good facilities and freebies. A family-like atmosphere.

ConsIt depends on the management. The downside is the management itself. Everyone must work together as a team and value each and everyone of its employees

Advice to Senior ManagementFocus on the Team-Leads because they are the one who take care of the agents

Yes, I would recommend this company to a friend

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This place is begging for an investigation.

Collections (Current Employee)
Montreal, QC (Canada)

I have been working at NCO full-time for more than a year


Pros: Odds are you will work with people at your level who are friendly and relatable. I got along with everyone at base level. Many are… Cons: Two words: BAD ATTITUDES. Many of the higher-ups hate their job and take it out on you with intimidation tactics, risque remarks that border on… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

NCO was the worst job

Technical Customer Service (Former Employee)
Mendota Heights, Dakota, MN (US)

I worked at NCO full-time for less than a year


Pros: I really have nothing nice to say about this sack… Cons: I worked for NCO Groups. I worked in their call center troubleshooting apple iphones. They paid $10.75/hour. I guess the only "raise"… Advice to Senior Management: Give your employees annual raises. Let them leave if their family member is in the hospital. Be more considerate for your… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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