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There are newer employer reviews for Neopost

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Helpful (1)

customer service

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Neopost full-time (More than 5 years)

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

Good company to work at.

Cons

very strict on attendance and sick time.

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  1. Neopost New England

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - NAE
    Former Employee - NAE

    I worked at Neopost full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Can make some money at NAE position or above, Lots of freedom, Some nice people, Big territory, Good bonuses

    Cons

    Poor training, bad revenue splitting policies, lots of favortism, run like a "mom and pop" in a bad way, disconnect between corporate and dealer network, poor pricing support, management may ask you to be unethical, road warrior position, poor work/life balance, CRM cluttered/unorganized, and some reps will not hesitate to snake your accounts.

    Advice to Management

    Invest in employees, Do away with ASE position altogether, get rid of revenue/commission splits, pay commissions on time rather than on a 2 month delay, and have better communication between corporate and the dealer network.

  2. Poor customer service and failure to launch new products and solutions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Neopost full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefits and flexiblilty in schedule.

    Cons

    Poor customer service. Poor invoicing and customer resolutions. Internal communicaiton is non existant. A lot of dead weight at the top. Wages are comparable to industry standards.

    Advice to Management

    Follow thru with what your goals are. Have an open door policy. Respect and treat others like you would like to be treated.

There are newer employer reviews for Neopost
There are newer employer reviews for Neopost

See Most Recent

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