Netflix

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762 Employee Reviews (View Most Recent)

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1 person found this helpful  

Run from this place as fast as you can

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative  in  Hillsboro, OR (US)
Former Employee - Customer Service Representative in Hillsboro, OR (US)

Pros

Good pay, decent benefits. At least it's not Cambodia

Cons

There are so many I don't know where to start.

Advice to ManagementAdvice

Treat your employees as assets, not like the doormats you wipe your boots on.

Doesn't Recommend
No opinion of CEO

Other reviews for Netflix

  1.  

    Good call center environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Hillsboro, OR (US)
    Former Employee - Customer Service Representative in Hillsboro, OR (US)

    Pros

    - Great Benefits
    - Living wage
    - Fun environment
    - Engaging work

    Cons

    - Company tends to shift their focus readily, which can be beneficial at times, but other times very frustrating.

    Advice to ManagementAdvice

    - Work more to promote from within. Constant hiring from outside brings in new ideas, but does little to encourage talented individuals to stay.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Keep looking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Beaverton, OR (US)
    Former Employee - Customer Service Representative in Beaverton, OR (US)

    Pros

    The pay is above average. The environment is kept very clean. The dress code is very relaxed.

    Cons

    Everything else about the job. I worked for Netflix for 3 months and had to quit. I have never left a job so quickly. It's that bad. You know you're in a culture of fear when the person training your group talks about how they were nearly fired. I was told I would be let go during training if I didn't "improve". The problem is they were incapable of telling me what needed "improving". I've worked in customer service for over a decade and never been exposed to such a fear based culture. If you read other reviews of Netflix you'll find that most people have had a similar experience.

    Advice to ManagementAdvice

    Stop throwing your customer service under the bus.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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