PetSmart
3.1 of 5 786 reviews
www.petsmart.com Phoenix, AZ 5000+ Employees

786 Employee Reviews (View Most Recent)

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Great place to work at

Anonymous Employee (Current Employee)

I have been working at PetSmart

ProsWell compensated store managers great bonus plan

Conshours worked usually end up 60-70 hrs, DMs spend to much time micro managing stores

Advice to Senior ManagementEmpower Managers to run their stores

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

A company with MANY serious problems

Pet Training Instructor (Current Employee)
South Seattle, WA (US)

I have been working at PetSmart part-time for more than 3 years


Pros: Opportunity to work with pets and interact with pet owners Cons: Where to start? 1. Unqualified, inexperienced managers with subpar to horrible communications and management skills; 2. Promotions based upon "liking" an… Advice to Senior Management: Instead of looking at employees as numbers filling a slot and performing a job, start viewing them as HUMAN BEINGS. After all, without your… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

Horrible management, sick animals.

Pet Care Specialist (Current Employee)

I have been working at PetSmart full-time for more than 5 years


Pros: Love working with the animals. For the most part great… Cons: Store manager doesnt talk to you. Acts like he is better. Or above you. Managers are lazy. Hire young kids who dont… Advice to Senior Management: Give a darn about your loyal, hardworking employees. Without us you wouldnt be making your big bonuses. Find vendors who have healthy animals. Not… No, I would not recommend this company to a friend More

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PetSmart – Why Work for Us?

Company Information PetSmart, Inc. (NASDAQ: PETM) As the largest specialty pet retailer of services and solutions for the lifetime needs of pets, we employ approximately 52,000 associates and operate 1,278 stores and… Full Overview

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