Press Ganey Employee Review

Former Employee – worked at Press Ganey full-time for more than a year

Pros – I worked for a couple years at PG with the best and most productive team of software developers I have ever had the pleasure of working with in my 20+ year career, but they have all left PG in the last 3-6 months. Clearly a few cronies of the new CEO are very happy and are being taken care of 'like family'.

Cons – When people are asked for their input and then are ignored, they tend to leave. When they have little or no control over their work processes, they tend to leave. When they are not given the tools to do the job and are distracted from their work by constant shifts in direction and are then maligned for being poor producers, they tend to leave.

We had teams that delivered great product on time, every time for several years before this executive team came in. Now ALL but a very few have left. About 15 of 20 team members in our office have left by their own choice. 5-10% turnover with new management is normal. 75% turnover is BAD management! (Unless they wanted us to leave...? They could have just asked nicely.)

Advice to Senior Management – Come up with a VERY good 'story' for the board and investors! It will be extremely dificult to deliver on promises when your best people are leaving, so your best hope is probably a good snow job. Start treating your employees with respect and understand that they probably know how to do their jobs better than you do, so trust them.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company