95 Employee Reviews (View Most Recent)

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7 people found this helpful  

A positive, innovative company destroyed by greed

Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Press Ganey full-time for more than 5 years

Pros

A great market, great clients, colleagues with a passion for improvement (most are now former PG employees).

Cons

Everyone who can is leaving or already gone, driven out by Pat Ryan and his cronies, who are intent on getting as much as they can before the owners wake up and figure out what is going on under their noses and fire these people. By that time, clients will have also figured out they are chumps for staying on.

It is rare to see a company and a culture fall so far so fast.

Advice to ManagementAdvice

Leave.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other Reviews for Press Ganey

  1.  

    Great benefits, great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Phone Representative  in  South Bend, IN (US)
    Current Employee - Phone Representative in South Bend, IN (US)

    I have been working at Press Ganey full-time for more than a year

    Pros

    Great benefits - competitive salaries, good employee benefits
    Strong culture that values the company's past, present and future
    Clear mission, vision and values
    Good opportunities for upward mobility

    Cons

    Culture is very collegial but fast-paced, especially in our department
    My team's technology and equipment could use upgrading more regularly

    Advice to ManagementAdvice

    Visit in person with all departments and all levels within the organization more often

    Recommends
    Positive Outlook
    Approves of CEO
  2. 6 people found this helpful  

    Former IT employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Employee  in  South Bend, IN (US)
    Current Employee - IT Employee in South Bend, IN (US)

    I have been working at Press Ganey full-time for more than 3 years

    Pros

    Was a great company to work for. Had a great culture of innovation, collaboration and team spirit. It trusted the workers and valued them. The teams themselves were wonderful to work with.

    Cons

    After recent change in management, there has been constant change or lack of direction would be more accurate. This has resulted in high level of attrition. While I hung on as much as I could, it was pointless to stay put without there being a team anymore. Most managerial decisions have been puzzling at best.

    Advice to ManagementAdvice

    None that would be taken.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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