There are newer employer reviews for Press Ganey

6 people found this helpful  

The worst professional experience of my life!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee  in  South Bend, IN (US)
Current Employee - Anonymous Employee in South Bend, IN (US)

I have been working at Press Ganey full-time for less than a year

Pros

The company has some excellent employees at the ground level.

Cons

There is massive turmoil and backstabbing at the middle management level, the senior managers are inexperienced and in over their heads, and the executives have their heads so far in the clouds that they can't see what is really going on.

From my individual perspective, the workload is unbearable. People keep quitting the company and they are not replaced, so their job responsibilities fall on other already overworked people. When I asked for help, I was told to "work more hours." When I demonstrated that I was already working 60+ hours per week, I was told to "work more efficiently." I'm doing the work of 2.5 people in 60 hours, so I'm already extremely efficient!

The company seems top-heavy with management; for example, there are at least 5 layers of management between the average worker and the executives in a < 1,000 person company.

Salaries are on the low-end of acceptable and the fringe benefits are Spartan. The health care coverage is abysmal, which is ironic because Press Ganey purports to be a leader in the health care industry.

Advice to ManagementAdvice

Interview some of your ground level employees. Realize that the middle management turmoil is

Doesn't Recommend
Negative Outlook
Disapproves of CEO

93 Other Employee Reviews for Press Ganey (View Most Recent)

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  1. 7 people found this helpful  

    A positive, innovative company destroyed by greed

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Press Ganey full-time for more than 5 years

    Pros

    A great market, great clients, colleagues with a passion for improvement (most are now former PG employees).

    Cons

    Everyone who can is leaving or already gone, driven out by Pat Ryan and his cronies, who are intent on getting as much as they can before the owners wake up and figure out what is going on under their noses and fire these people. By that time, clients will have also figured out they are chumps for staying on.

    It is rare to see a company and a culture fall so far so fast.

    Advice to ManagementAdvice

    Leave.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Moving in the right direction

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Press Ganey full-time

    Pros

    Talented and committed employees, growth opportunities, industry leader, excellent mission.

    Cons

    We've experienced three executive teams in the past two year, each with their own business model and leadership style. However, there has been stability in the past year and a strong focus on innovation and growth.

    Advice to ManagementAdvice

    Take time to hear employees; take action on issues identified in the employee survey. Provide clear mission and vision to align the company and engage employees.

    Recommends
    Approves of CEO
There are newer employer reviews for Press Ganey

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