There are newer employer reviews for Rackspace
There are newer employer reviews for Rackspace

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Helpful (1)

Great... but not sure if its a keeper

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Systems Engineer in San Antonio, TX (US)
Current Employee - Systems Engineer in San Antonio, TX (US)

I have been working at Rackspace

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

Good culture, extremely laid back - but your best is expected. There are people in every team who hold their teammates accountable for quality work. Management tries to promote from within, so for the most part they are connected with what the needs of the team are.

Cons

compensation, compensation, compensation. Raises are a joke, small bumps are insulting - if there isn't enough money in the pot for a decent raise, then shell out stock and a hefty bonus.

Advice to Management

I understand when the company was smaller, it was cheaper to let a heavyweight go and train up a new person. Now that the company is getting bigger $1B revenue means this is now the big leagues. You need to pay better to keep your top people, who else is going to keep your culture alive? If the average senior sysad or Engineer is only staying 3-4 years, you are losing culture and valuable experience when they move along to a competitor. 9 out of 10 rackers will tell you they LOVE this company, but at the end of the day people are going to go where the money is. Right now its a good time to be an experienced IT professional, step up or lose out.

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  1. Helpful (4)

    Challenging, unique experiences you won't find anywhere else

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Linux Systems Administrator III in San Antonio, TX (US)
    Former Employee - Linux Systems Administrator III in San Antonio, TX (US)

    I worked at Rackspace

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Exposure to a multitude of unique problems and situations. You will have to wade through an obscene amount of email tickets, but you will have those gems that stick out. You have opportunities to get industry certifications (RHCE, CMDBA, MSCE, CCNA, etc.) that will help you down the road.

    Cons

    I feel the culture diminished significantly when the company went public, though some irresponsible employees helped. If you're not working days, your workload will be significantly higher, despite the cited breakdown of servers per employee.

  2. Helpful (3)

    Formerly a great company. Vision lost in the shuffle

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Consultant in San Antonio, TX (US)
    Former Employee - Business Development Consultant in San Antonio, TX (US)

    I worked at Rackspace

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good money. Decent benefits. Great resume builder. Industry leader. Well known name. Brilliant executive leadership. Culture still remains within few segments.

    Cons

    Management is far below industry standard. People have not earned spots such as VP titles. Very little pride on the sales side of the business.

    Advice to Management

    Take more time to focus on all segments of the business. An organization boasting of their culture should have this vision throughout.

There are newer employer reviews for Rackspace
There are newer employer reviews for Rackspace

See Most Recent

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