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Follows the Typical

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Management
Former Employee - Management

I worked at Ross Stores full-time

Pros

Work with a diverse group of people and customers depending on demographics.

Cons

Low wages, no drug testing, revolving door with mgmt/upper mgmt, no loyalty to quality.

Advice to ManagementAdvice

When growing a company. The company needs to maintain control from corporate to store level. If the company loses touch with this. Then the integrity of the company as a whole is effected. Maybe not in the short term but in the long term, the effects can be drastic!

Doesn't Recommend
No opinion of CEO

Other Reviews for Ross Stores

  1. 1 person found this helpful  

    A slow decline

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ross Stores part-time

    Pros

    Three times a year the employee discount of 20% is doubled. You will save so much money on Christmas presents. Really, the merchandise is pretty good.

    Cons

    Low pay (obviously). Practically non-existent benefits if you're part-time - and if you're not management you will be part-time.

    This company defines the word "tightwad". It was not unusual for store employees to run out of wrapping paper, shopping bags, even receipt paper. Supplies wouldn't run out in just one store, but an entire district. Also there were never enough cashiers and floor people on the weekend. Why? Because payroll would get used up in the beginning of the week in the stock room. Don't get me wrong, stock room people are important, seeing as how they actually get stuff unpacked and unto the floor. But its frustrating for customers when they come in on Saturdays (the busiest shopping day of the week) and there's barely any cashiers and no one on the floor to help them. Because those employees got their hours cut.

    Ross tries to get away with as few employees in a store as possible, which is common in this industry. But they cut things so close that if one person called out or didn't show (and that happened a lot) every thing collapsed. No one to help lift a heavy piece of furniture for a customer, so we would lose a sale and have an angry customer. No one to take clothing from the fitting room, so there would be piles and piles of apparel filling shopping carts because all the racks were full. No one to get shopping carts from the parking lot.

    Also, scheduling was chaotic. Getting vacation time redeemed was a mess, too.

    My advice? The only reason you should work here is because you're young, in school, and need a bit of spending money. As soon as you've drained all possible benefits from that, head for the hills and never look back.

    Advice to ManagementAdvice

    Free up some money from the budget so the stores can run more smoothly. And remember that operations-level people are as important to the bottom line as the executives. We were the ones who dealt with the customers every day.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Growing Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL (US)
    Current Employee - Anonymous Employee in Chicago, IL (US)

    I have been working at Ross Stores full-time for less than a year

    Pros

    Growing a lot in the Midwest - Chicagoland!

    Cons

    Can not think of any

    Advice to ManagementAdvice

    Keep up the good recognition and promote growth opportunities

    Recommends
    Positive Outlook
    Approves of CEO
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