SYKES

  www.sykes.com
  www.sykes.com
There are newer employer reviews for SYKES

 

Need better organization

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Greenwood, SC (US)
Current Employee - Customer Service Representative in Greenwood, SC (US)

I have been working at SYKES full-time (more than 3 years)

Pros

You get at least 40 hours a week.

Cons

Seniority doesn't count when being looked at for other positions within the site. At this particular site some one from outside the site could be hired in a higher position that you put in for.

Advice to ManagementAdvice

To work closer with the team members they have and listen to what they have to say the representatives on the phones are the ones who knows what is going to be better for them.

Neutral Outlook
No opinion of CEO

374 Other Employee Reviews for SYKES (View Most Recent)

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  1. 1 person found this helpful  

    Sykes Work From Home Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Tampa, FL (US)
    Current Employee - Customer Service Representative in Tampa, FL (US)

    I have been working at SYKES part-time (less than an year)

    Pros

    Work from home. Interview process very easy

    Cons

    Pay is not very good and no benefits. They also do not contribute to paying for phone line or internet

    Advice to ManagementAdvice

    The position would be much more appealing if benefits were offered

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Why you should work for Sykes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Cebu City (Philippines)
    Current Employee - Customer Service Representative in Cebu City (Philippines)

    I have been working at SYKES full-time (more than 5 years)

    Pros

    When you go on Maternity leave, not only do you get the SSS Maternity, you're still entitled to your basic salary.

    Cons

    The transportation allowance never increased despite the spike on fare.

    Advice to ManagementAdvice

    Increase the health bonus...

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for SYKES

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