SYKES

  www.sykes.com
Work in HR? Unlock Free Profile

327 Employee Reviews (View Most Recent)

Sort: Rating Date

 

Need better organization

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative  in  Greenwood, SC (US)
Current Employee - Customer Service Representative in Greenwood, SC (US)

Pros

You get at least 40 hours a week.

Cons

Seniority doesn't count when being looked at for other positions within the site. At this particular site some one from outside the site could be hired in a higher position that you put in for.

Advice to ManagementAdvice

To work closer with the team members they have and listen to what they have to say the representatives on the phones are the ones who knows what is going to be better for them.

Neutral Outlook
No opinion of CEO

Other reviews for SYKES

  1.  

    One great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Analyst  in  Quezon City, Quezon City (Philippines)
    Former Employee - Quality Analyst in Quezon City, Quezon City (Philippines)

    Pros

    Competitive salary. With career growth.

    Cons

    Night shift. Increasing workload as you go on.

    Advice to ManagementAdvice

    Provide strict division of accounts/workload.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Why you should work for Sykes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Cebu City (Philippines)
    Current Employee - Customer Service Representative in Cebu City (Philippines)

    Pros

    When you go on Maternity leave, not only do you get the SSS Maternity, you're still entitled to your basic salary.

    Cons

    The transportation allowance never increased despite the spike on fare.

    Advice to ManagementAdvice

    Increase the health bonus...

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for SYKES.

Worked for SYKES? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.