SYKES
2.6 of 5 254 reviews
www.sykes.com Tampa, FL 5000+ Employees

254 Employee Reviews (View Most Recent)

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Need better organization

Customer Service Representative (Current Employee)
Greenwood, SC (US)

I have been working at SYKES full-time for more than 3 years

ProsYou get at least 40 hours a week.

ConsSeniority doesn't count when being looked at for other positions within the site. At this particular site some one from outside the site could be hired in a higher position that you put in for.

Advice to Senior ManagementTo work closer with the team members they have and listen to what they have to say the representatives on the phones are the ones who knows what is going to be better for them.

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One great experience

Quality Analyst (Former Employee)
Quezon City, Quezon City (Philippines)

I worked at SYKES full-time for less than a year


Pros: Competitive salary. With career growth. Cons: Night shift. Increasing workload as you go on. Advice to Senior Management: Provide strict division of accounts/workload. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Satisfied Call Center Employee

Management (Current Employee)
Tampa, FL (US)

I have been working at SYKES full-time for more than 10 years


Pros: I have worked with Sykes for over 10 years and find it to be a… Cons: As long as you do a good job and show up on time they will… Advice to Senior Management: Communication and coaching are important. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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SYKES – Why Work for Us?

For more than 30 years, SYKES has been in the business of creating and maintaining satisfying relationships between client companies and their customers. During this time, they have also been creating gratifying jobs… Full Overview

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