336 Employee Reviews (View Most Recent)

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2 people found this helpful  

Horrible Culture

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative  in  Little Rock, AR (US)
Current Employee - Customer Service Representative in Little Rock, AR (US)

I have been working at SYKES full-time for less than a year

Pros

easy to get a job here

Cons

Do not value education, poor management on all levels.

Advice to ManagementAdvice

Change the culture or you will not keep good people, just below average employees

Doesn't Recommend
Neutral Outlook
No opinion of CEO

Other Reviews for SYKES

  1. 1 person found this helpful  

    Sykes Work From Home Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Tampa, FL (US)
    Current Employee - Customer Service Representative in Tampa, FL (US)

    I have been working at SYKES part-time for less than a year

    Pros

    Work from home. Interview process very easy

    Cons

    Pay is not very good and no benefits. They also do not contribute to paying for phone line or internet

    Advice to ManagementAdvice

    The position would be much more appealing if benefits were offered

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Why you should work for Sykes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Cebu City (Philippines)
    Current Employee - Customer Service Representative in Cebu City (Philippines)

    I have been working at SYKES full-time for more than 5 years

    Pros

    When you go on Maternity leave, not only do you get the SSS Maternity, you're still entitled to your basic salary.

    Cons

    The transportation allowance never increased despite the spike on fare.

    Advice to ManagementAdvice

    Increase the health bonus...

    Recommends
    Neutral Outlook
    Approves of CEO
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