There are newer employer reviews for SYKES

 

good

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative  in  Manila, Manila (Philippines)
Former Employee - Customer Service Representative in Manila, Manila (Philippines)

I worked at SYKES full-time for more than a year

Pros

the benefits is good but the pay is not ....the job is for good customer service but the sales counts

Cons

the people sometimes sucks if you were not be able to reach your goal

Advice to ManagementAdvice

just keep up the good work

Neutral Outlook
Approves of CEO

342 Other Employee Reviews for SYKES (View Most Recent)

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  1. 3 people found this helpful  

    Starts out great, but soon turns from great to terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Amherst, NY (US)
    Current Employee - Customer Service Representative in Amherst, NY (US)

    I have been working at SYKES part-time for more than a year

    Pros

    Great pay, stable hours, health, vision, and dental benefits. Ability to change from one program to another. Tuition reimbursement, Leave of absences, FMLA participation.

    Cons

    Very little advancement opportunity, unflexible when familial issues come up, uncaring management, issues with massive favoritism when it does come to promotions

    Advice to ManagementAdvice

    Please be more careful when you're so obviously choosing your friends over those who are well-qualified for the positions. It's very disheartening to work there when you know you'll never be promoted just because you're not "in" with the managers and QA.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Worst Work at Home Experience Ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at SYKES part-time for less than a year

    Pros

    The ability to work from home

    Cons

    No benefits, system issues, lack of communication from management.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for SYKES

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