SYKES
2.6 of 5 253 reviews
www.sykes.com Tampa, FL 5000+ Employees

253 Employee Reviews (View Most Recent)

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Good environment, bad salary compensation plan

Team Manager (Former Employee)
San Jose, San Jose (Costa Rica)

I worked at SYKES full-time for more than 3 years

ProsGood people, good environment, flexible schedules

ConsNo salary increase or compensation.
Too disorganize at all management levels.
Lots of room from improvement in technology.

Advice to Senior ManagementWatch out for your internal customer service too (HR, Payroll, IT, etc)

No, I would not recommend this company to a friend

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Account Manager

Account Manager (Current Employee)
Malvern, AR (US)

I have been working at SYKES full-time for more than a year


Pros: Great place to work. Lot of professional development and coaching.… Cons: I have nothing negative to say about this company.. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Poorly run - management constantly over your back - unattainable metrics - In one word: NIGHTMARE.

Customer Service Representative (Former Employee)
Sydney, NS (Canada)

I worked at SYKES full-time for more than 3 years


Pros: Some co-workers made the day bearable. Cons: Where to begin? GROSSLY mismanaged, favoritism, favoritism, favoritism. Weekly metrics structured so it… Advice to Senior Management: Have a corporate headhunter sit in on operations for 30 days so in fairness to the employees and the good of the center in general… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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SYKES – Why Work for Us?

For more than 30 years, SYKES has been in the business of creating and maintaining satisfying relationships between client companies and their customers. During this time, they have also been creating gratifying jobs… Full Overview

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