SYKES

  www.sykes.com
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296 Employee Reviews (View Most Recent)

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Good environment, bad salary compensation plan

Team Manager (Former Employee) San Jose, San Jose (Costa Rica)

ProsGood people, good environment, flexible schedules

ConsNo salary increase or compensation.
Too disorganize at all management levels.
Lots of room from improvement in technology.

Advice to Senior ManagementWatch out for your internal customer service too (HR, Payroll, IT, etc)

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Account Manager

    Account Manager (Current Employee) Malvern, AR (US)

    I have been working at SYKES full-time for more than a year


    Pros: Great place to work. Lot of professional development and coaching.… Cons: I have nothing negative to say about this company.. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Poorly run - management constantly over your back - unattainable metrics - In one word: NIGHTMARE.

    Customer Service Representative (Former Employee) Sydney, NS (Canada)

    I worked at SYKES full-time for more than 3 years


    Pros: Some co-workers made the day bearable. Cons: Where to begin? GROSSLY mismanaged, favoritism, favoritism, favoritism. Weekly metrics structured so it… Advice to Senior Management: Have a corporate headhunter sit in on operations for 30 days so in fairness to the employees and the good of the center in general… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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