Glassdoor is your free inside look at Sallie Mae reviews and ratings — including employee satisfaction and approval rating for Sallie Mae CEO Albert L. Lord. All reviews posted anonymously by Sallie Mae employees.
Former Employee – worked at Sallie Mae
Pros – I was an excellent collector. If you can hit goal, you will make alot of money. On the federal side Student Assistance Corporation (SAC) when you hit goal you get $400.00
Cons – You have to spend alot of time there to hit goal. Management wants you to live there because by you hitting your goal they hit theres. They want you to work 55+ hours a week and make you feel bad when you dont.
Advice to Senior Management – Listen to the collectors more. The collectors know what works and dosent. Change the scheduling too. This is one of the few call centers where you work weekends!
2012-04-10 19:51 PDT
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