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learning experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Sales Associate  in  Waldorf, MD (US)
Former Employee - Sales Associate in Waldorf, MD (US)

I worked at Sears

Pros

meeting new people. Some benefits are good. If your a sales associate you have opportunites to make more money

Cons

You may not get rechognized for the good things you do. On stressful days with management they tend to bash the associates out alot and get smart with you. you have tons of goals to meet and mi

Advice to ManagementAdvice

Show respect to the associates and customers. Have your associates back..

Doesn't Recommend
No opinion of CEO

3861 Other Employee Reviews for Sears (View Most Recent)

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  1. 1 person found this helpful  

    Good stepping stone and resume builder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Associate Buyer  in  Chicago, IL (US)
    Current Employee - Associate Buyer in Chicago, IL (US)

    I have been working at Sears

    Pros

    Starting wages are fair ---but then you dont see raises.

    Cons

    Office is in the middle of NOWHERE!
    So far from Chicago--commute from down town chicago is 1 1/2 hours
    Not open to new ideas
    Management will not invest in stores or the customer service tools
    No 401K match
    Expensive benifits
    NO RAISES!

    Advice to ManagementAdvice

    Please make our stores a desination that customers want to go. Our stores look terrible, not modern and the customer service is terrible. I work here and I hate shopping at the stores because I feel dirty when I leave. Lou says that customers come first but he has not done ANYTHING to make the customer experince better. The service flat out sucks.

  2.  

    Great for seasonal or part-time work or as a first job for a student.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - MCA  in  Grand Rapids, MI (US)
    Former Employee - MCA in Grand Rapids, MI (US)

    I worked at Sears

    Pros

    Manager keeps us in the loop on important metrics.

    Managers usually available and present on the floor.

    Managers generally don't put themselves on a pedestal - they act humble.

    Cons

    So many acronyms! I was an MCA but didn't even know what MCA stood for until about a month after I took the job. (It means Merchandise and Customer Assist, by the way). I still don't know what many of the terms mean.

    While most co-workers were friendly, a few seemed impatient.

    Almost all of the merchandise pick-up team is male. Women can carry heavy objects too (more than some of us guys could, myself included)!

    Advice to ManagementAdvice

    Connect what we're doing to the overall success of the company - how are WE helping Sears succeed? Also, get employees more involved in community service projects.

    Recommends
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