There are newer employer reviews for Sleep Number by Select Comfort
There are newer employer reviews for Sleep Number by Select Comfort

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Helpful (1)

Average Retail Sales Job

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sleep Expert in Denver, CO (US)
Current Employee - Sleep Expert in Denver, CO (US)

I have been working at Sleep Number by Select Comfort

No opinion of CEO
No opinion of CEO

Pros

A decent company to work for in terms of benefits and the sales force has a chance to make decent money when located in a higher volume store.

Cons

Uses an exhaustive sales process that over complicates a relatively simple concept with an embarrassing amount of company branded rhetoric. Truly a company with too much top-down management.

Advice to Management

Keep it simple stupid. Were selling beds, not anything of real complexity. You're confusing and overwhelming not only your staff but your customer as well.

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  1. Helpful (1)

    It pays well, if you can survive.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sleep Number by Select Comfort

    No opinion of CEO
    No opinion of CEO

    Pros

    The benefits put it in the top tier of mall retail stores. The commissions are good, but long term success generally is slowed by adjustment of goals.

    Cons

    The choice of outside management causes major issues relating issues to upper management and store cohesiveness. The hours are shanty, and the stresses of goals generally outweigh the excitement of reaching them.

    Advice to Management

    Promote within the company all the way to Regional Vice Presidents. Until they understand what employees at store level go through, the company will have issues getting away from it's collapse which almost occurred in 2008.

  2. Helpful (1)

    Great Product, Great People

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Sleep Number by Select Comfort

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Amazing product that really does help people, good compensation, my DM was amazing. Benefits and vacation (if you can ever use it).

    Cons

    Retail hours, often working 10+ days in a row during shows and events. Challenging budgets (45%+ YoY comp growth) with little or no outside marketing support. Growing pains on the operational side, Home Delivery call centers would often treat customers rudely and miss appointments, resulting in cancelation and commission loss.

There are newer employer reviews for Sleep Number by Select Comfort
There are newer employer reviews for Sleep Number by Select Comfort

See Most Recent

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