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2 people found this helpful  

Awesome Co-workers, Horrible Technology

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Software Engineer I  in  Dallas, TX (US)
Former Employee - Software Engineer I in Dallas, TX (US)

I worked at SoftLayer full-time for less than a year

Pros

Really awesome co-workers and free snacks (sodas, junk food, orange juice, etc)

Cons

Interface team is forced to use the slow and horrible API which was built upon the horrible in-house ORM, resulting in a poor work environment, having to make too many design and user experience sacrifices, which results in a slow and sub-par product.

Advice to ManagementAdvice

Middle management needs to be more vocal to upper management about the issues developers face. Issues are raised and even after 8 months there's no response.

Managers need to be more forceful and call out other teams on their crappy code instead of telling their own to find a way to work around major issues.

Doesn't Recommend
Positive Outlook
Disapproves of CEO

Other Reviews for SoftLayer

  1. 2 people found this helpful  

    Good for starting out... but that's about it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Server Build Technician  in  Dallas, TX (US)
    Former Employee - Server Build Technician in Dallas, TX (US)

    I worked at SoftLayer

    Pros

    1) good learning environment
    2) training modules to acclimate us to the types of issues we would commonly see
    3) OT was just about always offered if we wanted it

    Cons

    1) pay was incredibly low. I came in with several years of experience, but was treated as if I was brand new, and was consistently called "cocky" for not asking for help for things I knew how to do.
    2) male dominated culture, with no reason to change it in the datacenters. Females are treated weird... sometimes in a good way, but mostly in a bad way.
    3) I heard lots of complaints from many different techs that had been promoted, but never received the accompanying pay increases. Job promotions were routinely pushed off until techs were ready to quit over things that had been promised, and never fulfilled.

    Advice to ManagementAdvice

    Be honest with the employees. If you promise people a set course for a promotion, don't turn it around and get mad at them for completing their roles, and expecting you to live up to your side of the bargain. Be more understanding that you're starting techs off at a very low pay, and that if you're expecting to keep talent, that talent has to be paid for.

    No opinion of CEO
  2.  

    The "Challenging But Not Overwhelming" mantra is pretty accurate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Houston, TX (US)
    Current Employee - Anonymous Employee in Houston, TX (US)

    I have been working at SoftLayer

    Pros

    SoftLayer is full of opportunities. Sometimes those opportunities aren't very clear, but the most ambitious employees find ways to excel in a challenging work environment. From an infrastructure perspective, the company was built to completely change the game in web hosting, and the amazing growth over the past few years is a testament to that innovation. The people here are some of the best folks on the planet to work with, and I feel very valued as an employee.

    Cons

    SoftLayer was born with a "startup culture," and that can seem very protected and closed off, especially if employees don't have opportunities to build relationships that will make them feel "in."

    Advice to ManagementAdvice

    I think the biggest key is to visit employees in all of the offices. Given the "con" listed above, employees in every location want opportunities to build relationships with senior management. The more communication lower-level employees get from senior management, the more those employees will feel like part of the team.

    Recommends
    No opinion of CEO
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