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10 people found this helpful  

Frat house teeming with incompetence

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Marketing in Foster City, CA (US)
Former Employee - Marketing in Foster City, CA (US)

I worked at Sony PlayStation

Pros

If you're a gamer or a developer, this is probably a fun and good environment for you. People stay here for a long time (tons of lifers) so I would guess that there are probably reasons to stay (job stability, good working environment, satisfaction with teams, comfort, etc). Pay and benefits, flexibility are also strong points to being at this company.

Cons

The main problem is not technical, in my opinion, but rather operational. There is no structure at all to the organization, causing tension and a lot of unnecessary runaround which lessens the company's ability to innovate and do things quickly.

There is no formalized assessment process (no standardized yearly or quarterly review), the outcome being that high achievers leave because of lack of acknowledgement and progress. Worse, the slackers stay, creating a culture that accepts underperformance, laziness and schmoozing to get ahead. People complain about no/few raises, but truthfully, if a comprehensive assessment system was implemented, many of these people would probably be on performance improvement plans. Teams are totally complacent, people do their work mindlessly as they have always done in the past and yet find it acceptable to whine and moan that they aren't being rewarded.

The organization is very top down, with senior leadership relying on old ways of doing things because that is what is expected at the top. There is an over-reliance on customer research in decision-making. But if you dig deeper, you realize it's not because having research will lead to positive outcomes (b/c clearly they have not) but because research backs up recommendations, and is therefore primarily meant to save one's ass. You can't blame somebody for a misstep when research said that it should have worked out, right? Innovation is typically not backwards or sideways looking. It's forwarding looking. Research is never going to help you out with that.

Finally, there never seems to be a master plan-- or at the very least, it is not widely shared with the entire team. People operate in a bubble which leads to complacency and idlemindedness. You can't get excited to be part of a solution if nobody seems to know what that is. There is the mindset that things are always changing at the last minute and so master plans are never followed. But it would seem like if you never had a master plan in the first place, you will never know how close or how far you came from hitting your target. You just ended up where you ended up.

Advice to ManagementAdvice

The mentality that "we don't need it because we've never needed it" doesn't really fly anymore. Not having a stronger IT infrastructure is rumored to have facilitated the PSN hack attack last year. It is reported that $50million was spent on marketing the PS Vita, which seems excessively high. You need to articulate what you plan to do, assess whether you have the right people in place to do it, put together a plan to execute and then double back and see if it worked. Seems like a pretty standard way to run a business. Not sure why this company deviates so far from goals... oh that's right, no master plan... I forgot.

Doesn't Recommend
No opinion of CEO

183 Other Employee Reviews for Sony PlayStation (View Most Recent)

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  1. 5 people found this helpful  

    Major Issues - Too Many 'Lifers', and Not Open to Change!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Foster City, CA (US)
    Current Employee - Anonymous Employee in Foster City, CA (US)

    I have been working at Sony PlayStation

    Pros

    Decent benefits package
    Ok work/life balance
    Relative Flexible Schedule

    Cons

    - Employees that have been there a long time no longer have to prove themselves. Too many old fat cats.
    - New employees are held to a different standard.
    - There are double standard and unfairness in how employees are treated. Too many old 'cliques'. Somewhat like high school.
    - Communication from ANY management level is sorely missing.
    - Change is at a snail's pace.

    Advice to ManagementAdvice

    You're a technology company - you need to innovate to survive. But you're not. At this rate Playstation will be obsolete in 5 to 10 years. You might be in silicon valley, but you operate like a car company in the midwest. There are too many people there that have been there for a long long time that are no longer performing. Need to trim the fat, and expect ALL employees to give 100% Not just the new ones.

    Doesn't Recommend
    No opinion of CEO
  2.  

    A very pleasant and respectful place to work and explore career interests!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sony PlayStation

    Pros

    The environment is great. The employees are friendly, courteous, and helpful. Supervisor was friendly, courteous, respectful, and communicative. He attempted to relate and engage with you on a personable level and provide flexibility, support, and discretion for how you chose to pursue objectives, as well as feedback and resources for personal learning and development and encouragement to learn about different areas and departments of the company that might be of interest to you.

    Cons

    I did not feel there was a downside to working for the company itself. I had ample opportunity to learn the material and concepts that I was interested in even though they weren't directly part of my core tasks, as well as the opportunity to meet and learn from other industry workers who lent their experience and willingness to answer questions about the industry.

    The only issue that could have been improved was the occasional confusion over reporting of work hours as an intern, partly because they prefer you not to log hours overtime, and because new hire orientations can happen months to over a year after your start date.

    Advice to ManagementAdvice

    The HR and payroll process for interns could be better organized and explained on the first day of work to avoid confusion.

    Recommends
    No opinion of CEO
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