There are newer employer reviews for Southwest Airlines

 

Setting by a window seat

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Customer Service Agent  in  Birmingham, AL (US)
Current Employee - Customer Service Agent in Birmingham, AL (US)

I have been working at Southwest Airlines

Pros

The customers, people I work with, the benefits

Cons

When a customer is it happy

Advice to ManagementAdvice

Inter act with the customers an employees

Recommends
Approves of CEO

456 Other Employee Reviews for Southwest Airlines (View Most Recent)

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  1. 2 people found this helpful  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Flight Attendant  in  Chicago, IL (US)
    Former Employee - Flight Attendant in Chicago, IL (US)

    I worked at Southwest Airlines

    Pros

    great travel benefits and health insurance as well as pay increases the longer you work there. overall a great environment if you cannot stand the nine to five thing. this allows you to be a more dynamic individual

    Cons

    terrible uniforms, employee review system untrustworthy. remember not to reveal too much to people you don't know. you tend to get close to people quickly but gossip spreads faster in aviation folks..word to the wise. also mind your p's and q's you never know who is watching

    Recommends
    Approves of CEO
  2.  

    Interesting and am embracing it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Care Representative
    Current Employee - Customer Care Representative

    I have been working at Southwest Airlines

    Pros

    Free unlimited flights for you and your immediate family...one 3 day weekend each month. Shift bids given each month. Many, many tenured reps there exceeding 15 and 16 years (good sign)

    Cons

    Lower entry rate of pay, no desks assignment...you may change your desk everyday..altho that would be nice for some reps probably...but you can't be assured you won't find someone sitting in the desk you sat at the day before and wanted to sit there again. Not likely to get a weekend off as a new hire

    Advice to ManagementAdvice

    Keep making employees feel like family.

    Recommends
    Approves of CEO
There are newer employer reviews for Southwest Airlines

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