There are newer employer reviews for Southwest Airlines

 

Great, then not so great.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Agent
Former Employee - Customer Service Agent

I worked at Southwest Airlines full-time (more than 8 years)

Pros

Travel benefits, health insurance, pay.

Cons

Management detached from frontline employees.

Advice to ManagementAdvice

Remember where you started.

Disapproves of CEO

473 Other Employee Reviews for Southwest Airlines (View Most Recent)

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  1.  

    an airplane without a rudder~where are we going?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Agent
    Current Employee - Operations Agent

    I have been working at Southwest Airlines full-time (more than 5 years)

    Pros

    cheap flight benefits~ but flights are always full so forget getting on~

    Cons

    company seems to lack vision. what is the future plan? no competent supervisors~ they're kind of clueless and hired off the street~ so don't expect any help when irregular ops happen.

    Advice to ManagementAdvice

    figure out ~ where the company is heading and make it happen. hire people who actually know what they're doing. back up supervisors. stop pumping sunshine up~ the culture is gone.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Need improvement to be able to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Records Specialist in Dallas, TX (US)
    Current Employee - Records Specialist in Dallas, TX (US)

    I have been working at Southwest Airlines full-time (more than 10 years)

    Pros

    Family within a family, people bond together when there has been a loss of an employee. Company does try at times to keep the company spirit.

    Cons

    We have lost our company spirit, training lacks as it should be, an e-mail is not sufficient. Communication within departments is lacking.

    Advice to ManagementAdvice

    Take the time with all of your employees not just a chosen few.

    Recommends
    Negative Outlook
    Approves of CEO
There are newer employer reviews for Southwest Airlines

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