Southwest Airlines

  www.southwest.com
  www.southwest.com
There are newer employer reviews for Southwest Airlines

 

Great, then not so great.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Agent
Former Employee - Customer Service Agent

I worked at Southwest Airlines full-time (more than 8 years)

Pros

Travel benefits, health insurance, pay.

Cons

Management detached from frontline employees.

Advice to ManagementAdvice

Remember where you started.

Disapproves of CEO

487 Other Employee Reviews for Southwest Airlines (View Most Recent)

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  1. 1 person found this helpful  

    Need improvement to be able to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Records Specialist in Dallas, TX (US)
    Current Employee - Records Specialist in Dallas, TX (US)

    I have been working at Southwest Airlines full-time (more than 10 years)

    Pros

    Family within a family, people bond together when there has been a loss of an employee. Company does try at times to keep the company spirit.

    Cons

    We have lost our company spirit, training lacks as it should be, an e-mail is not sufficient. Communication within departments is lacking.

    Advice to ManagementAdvice

    Take the time with all of your employees not just a chosen few.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Good place to work with plenty of room to move around.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Southwest Airlines

    Pros

    Solid company with great leadership. Company has been around a long time and has been very profitable.

    Cons

    Company is 88% union. Constant battle where the union turns the employees against the company.

    Advice to ManagementAdvice

    Just because you have been at the Company doesn't mean you need to stop leading your people.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Southwest Airlines

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