Southwest Airlines

www.southwest.com
There are newer employer reviews for Southwest Airlines

1 person found this helpful  

luv SWA

  • Comp & Benefits
  • Career Opportunities
Former Employee - Flight Attendant in Oakland, CA (US)
Former Employee - Flight Attendant in Oakland, CA (US)

I worked at Southwest Airlines full-time (more than 10 years)

Pros

great fun people i have spent half my life employed at swa they take good care of you i looked forward to goingto work.

Cons

base help hasn't been as helpfull as i had hoped

Approves of CEO

522 Other Employee Reviews for Southwest Airlines (View Most Recent)

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  1. 1 person found this helpful  

    Great company where pros outweigh the cons!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Dallas, TX (US)
    Current Employee - Senior Analyst in Dallas, TX (US)

    I have been working at Southwest Airlines full-time (more than 3 years)

    Pros

    Flexible environment, People are first, great atmosphere, decent pay for non-manager positions. Great career development opportunities where the sky truly is the limit at this company. It is a very rich culture.

    Cons

    A lot of meetings and politics. You may have to filter what you say in various groups which is unfortunately considering that the right information at the right time is so vital in this industry. Job specific training is also lacking.

    Advice to ManagementAdvice

    Surround yourself with the right people when making strategic decisions!

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Good company, but not so great IT mgt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in Dallas, TX (US)
    Former Employee - Senior Analyst in Dallas, TX (US)

    I worked at Southwest Airlines full-time (more than a year)

    Pros

    Great company, overall. Most people are nice and laid back. Flight benefits are a nice perk. Mostly fun atmosphere. Layoffs/cuts don't happen very often. Lots of parties. Good 401k plan.

    Cons

    As the company is one of the best, the IT dept and mgt at SW are hit and miss. Motivated, driven, and smart IT people will probably not last long as they will know better and get better external offers. However average and even below average non-driven employees do well at SW. IT mgt is poor to average.
    Another interesting IT trait at SW is that the industry methods don't apply; it's the SW way or no way. They want to be like the industry, but aren't always willing to listen or change.
    Firedrills on production outages are a constant norm. Real root cause analysis and fixes are not correctly implemented.
    Lots of long time sub par employees have made it to mgt. This has negatively impacted the quality of IT services at SW.
    Just like anywhere else, there's politics in IT mgt at SW.

    Advice to ManagementAdvice

    Try to promote industry best practices. Listen to skilled employees about how to improve processes and technical designs/implementations. IT mgt needs a little house cleaning; bring in better experienced IT mgt professionals that can deliver better results.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Southwest Airlines

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