Southwest Airlines

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424 Employee Reviews (View Most Recent)

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1 person found this helpful  

IT Help-desk

Anonymous Employee (Former Employee) Dallas, TX (US)

ProsYou met new people on almost every call. The team I was on dealt with employee’s only, so it was an in most cases a nice call. The company as a whole is a GREAT company to work for. But the helpdesk itself is not.

ConsCONS, poor leadership on the Help-desk; If you’re not in there circle you won’t go far, you have to brown nose to the leadership.They have their favorites, even if their favorites don't know the JOB!!! Managers and Supervisors need to learn how to listen and communicate with the team.

Advice to Senior ManagementLearn how to listen and communicate with the team. STOP picking favorites!!!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Very pleasant experience.

    Software Engineer (Current Employee) Dallas, TX (US)

    I have been working at Southwest Airlines full-time for more than a year


    Pros: - Good compensation. - Flexible hours. - Friendly atmosphere. Cons: - Management need to improve their software development process. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Life changing

    Anonymous Employee (Current Employee)

    I have been working at Southwest Airlines for more than 5 years


    Pros: The job flexibility is superb. Cons: Depending on which department you work in, the labor part… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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