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1 person found this helpful  

Fun but stressful at times

  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Sprint full-time

Pros

Advancement opportunities were always there for those that want it.

Cons

Quota expectations were not always realistic.

Other Reviews for Sprint

  1.  

    It was great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint full-time for more than 8 years

    Pros

    Gentler , kinder company, good line management

    Cons

    Earnings where not enough for me to stay

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Fired because loved one was sick with Cancer, later passed away.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Series Floor Supervisor Associate  in  Altamonte Springs, FL (US)
    Former Employee - Account Series Floor Supervisor Associate in Altamonte Springs, FL (US)

    I worked at Sprint full-time for more than 3 years

    Pros

    Good pay and good benefits. Good bonus structure working for retention too. Call centers suck but the one in Orlando was kind of good in comparison.

    Cons

    High turn over rate. Lack of consistency with anything Sprint does. Terrible customer service. Most transferring reps are from outside the country. Tech support is useless. Working in retention, be prepared to do you job without having the proper tools available.

    Advice to ManagementAdvice

    Don't fire a top 5% rep and floor supervisor because their parent is sick and on death bed with Cancer. I was the only person to take care of my parent... All she had. To ask someone to choose between work and very loved family is wrong and that is exactly what I was forced to do.

    Recommends
    Positive Outlook
    Disapproves of CEO
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