There are newer employer reviews for Stellar Global Solutions

 

Great opportunity for CS proffessionals

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Solution Specialist Multilingual in Sydney
Current Employee - Customer Solution Specialist Multilingual in Sydney

I have been working at Stellar Global Solutions full-time (more than an year)

Pros

Fun working environment, friendly people, close to beautiful beach

Cons

Tight schedule, small cafeteria, not much cons...

Advice to ManagementAdvice

Thanks.

Recommends
Positive Outlook

11 Other Employee Reviews for Stellar Global Solutions (View Most Recent)

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  1.  

    Clicky but a good job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Colorado Springs, CO (US)
    Former Employee - Anonymous Employee in Colorado Springs, CO (US)

    I worked at Stellar Global Solutions full-time (less than an year)

    Pros

    Easy to do, Over time offered from time to time, Promote from within

    Cons

    The managers and supervisors can be clicky. Good if your liked but can suck if they dont like you.

    Recommends
    Positive Outlook
  2.  

    Lots of Labor Code violations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Assurance Analyst in Quezon City, National Capital Region (Philippines)
    Former Employee - Quality Assurance Analyst in Quezon City, National Capital Region (Philippines)

    I worked at Stellar Global Solutions full-time (more than 3 years)

    Pros

    I loved the work itself - it was challenging and fulfilling. The metrics were clearly explained and meted out as set on paper. The processes were fair and the KPI's reachable without being lax. The people in management are no different than lots of average companies - meaning there are cliques, intrigues etc. - however promotions are fair as you have to have the numbers to show for it. There are regular training sessions to increase the skillset and soft skills of employees. Management is composed of call center veterans who understood how all the metrics worked and communicated it effectively up to the front-line agents.

    Cons

    Basic salary decreased without prior notice. Tenured employees were forced to sign new contracts where their terms of employment were changed. Misinformation given by HR on background checks (i.e. tenure, termination, and eligibility for employment). Always have to ask DOLE and the NLRC for intervention to correct violations. The HR staff is bewildering.

    Advice to ManagementAdvice

    Look into your HR and find out what's going on in that department.

    Recommends
    Positive Outlook
There are newer employer reviews for Stellar Global Solutions

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