Stream Global Services

  www.stream.com
  www.stream.com
There are newer employer reviews for Stream Global Services

 

Great place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Technical Support Representative II in Beaverton, OR (US)
Current Employee - Technical Support Representative II in Beaverton, OR (US)

I have been working at Stream Global Services full-time (more than an year)

Pros

Very responsive to schedule changes if you need it. They give 15 min breaks instead of the state required 10 min. Good medical, dental, and vision. Good management and upper management. Lots of room for growth. They have a liberal attendence attendence policy and you can miss 7 full days in six months before u get fired. I have worked at other call centers and this is a much better call center. Great floor support. I reccomend working here to anybody. All u have to do basically show up and u are golden. Also its nice to be able to move contracts if u get burned out. Also pays more then min wage.

Cons

Need to give yearly wages. Need to fire those with poor attendence, they give them too many chances. Also they need to hire better ppl as some are just gamers who don't show up for work and do a poor job, also need to shower.

Advice to ManagementAdvice

Give pay rasies and hire better ppl with more work ethic.

Recommends
Positive Outlook
Approves of CEO

399 Other Employee Reviews for Stream Global Services (View Most Recent)

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  1. 1 person found this helpful  

    If you like to work hard and get underpaid, this is the place for you!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Manager in Beaverton, OR (US)
    Former Employee - Team Manager in Beaverton, OR (US)

    I worked at Stream Global Services full-time (more than 3 years)

    Pros

    Friendly People
    Cool products to support

    Cons

    Long hours for salaried positions
    Overworked and Underpaid
    Heavy Micromanagement
    Dirty Environment

    Advice to ManagementAdvice

    Upgrade the dress code for a stronger sense of professionalism and morale. Pay managers more as they work way more than 40 hours per week.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Typical call center environment

    Former Employee - Customer Service Representative in Rio Rancho, NM (US)
    Former Employee - Customer Service Representative in Rio Rancho, NM (US)

    I worked at Stream Global Services full-time (less than an year)

    Pros

    Able to make decent money through bonuses if you're a natural salesperson.

    Cons

    Very little training for main application and needed to learn on the job. Most training covered applications rarely used. After two months on the actual job, only 10 were left out of 26 in the training class.

    Advice to ManagementAdvice

    Better training on actual application and features the job covered.

There are newer employer reviews for Stream Global Services

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