18 Employee Reviews (View Most Recent)

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Sadly times are changing...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Manager  in  Roseville, CA (US)
Current Employee - Manager in Roseville, CA (US)

I have been working at SureWest Communications full-time for more than 10 years

Pros

Flexible schedule. Salary in alignment with most other organizations. Works is mostly entertaining - and at times challenging.

Cons

New owners, old ideas. The new owners are roughly 7-12 years behind the times on technology, customer service, and inter-company relationships. The overall feeling between most internal organizations are adversarial and not productive to success. While this feeling permeates from the lower level employees - you have to assume this behavior is not only tolerated but encouraged by the mid/senior level managers.

Advice to ManagementAdvice

Might be time to haul out some dead wood and start over..

Recommends
Neutral Outlook
No opinion of CEO

Other Reviews for SureWest Communications

  1.  

    SureWest is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Roseville, CA (US)
    Former Employee - Anonymous Employee in Roseville, CA (US)

    I worked at SureWest Communications full-time for more than 3 years

    Pros

    The work/ company culture is awesome.
    People are wonderful, friendly, and helpful.
    Benefits are the best I have seen, monthly child care credit.
    Pay is at the top of the industry.
    Company Beliefs

    Cons

    Company has been acquired by Consolidated Communications, work environment is changing.

    Advice to ManagementAdvice

    Follow SureWest's culture and beliefs, employees will stay happy

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Changing company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Analyst  in  Roseville, CA (US)
    Former Employee - Senior Business Analyst in Roseville, CA (US)

    I worked at SureWest Communications full-time for more than a year

    Pros

    Flexibility, location, family oriented, benefits. The company is involved in a lot of local charitible organizations and contributes to the community.

    Cons

    Some upper management struggled in letting go of the "Roseville Telephone" mentallity. Legacy employees were often bitter about changes, not realizing how great the company is compared to the "real" world having been with the same company all their lives.

    Recommends
    Negative Outlook
    No opinion of CEO
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