Telstra
3.4 of 5 132 reviews
www.telstra.com.au Melbourne, Australia 5000+ Employees

132 Employee Reviews (View Most Recent)

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Bureaucratic but innovative

Group Manager (Former Employee)
Melbourne

I worked at Telstra

ProsLarge budgest mean big projects, many of which are innovative and interesting. The speed of the 3G rollout, for example, was both impressive and well executed. The company makes an effort to balance life / work, though not all seem to take it.

ConsBureaucratic nonsense can be very frustrating. The company requires change to accommodate privatization and competition, but internal resistance is often a problem. Interdepartmental squabbles can undermine projects. Marketing is often weak, inconsistent and not well thought through, though this does appear to be changing.

Advice to Senior ManagementAlign department goals across the company and avoid rewarding those engaged in an interdepartmental blame game. Look world wide for best practices in customer service. Take credit for the innovations the company has achieved - and make more employees aware of the significance of these achievements.

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Project Manager (Current Employee)
Melbourne

I have been working at Telstra


Pros: Big, well-known corporate. Lots of opportunities once inside. Cons: Bureaucratic, inefficient, poor strategy and execution Advice to Senior Management: Set a coherent strategy. Instil a need for agility, not… No, I would not recommend this company to a friend More

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Working at Telstra

Anonymous Employee (Former Employee)
Gosford

I worked at Telstra


Pros: The general culture provides staff with respect, valued, well trained, supportive, best products in industry. Always exceptions… Cons: Major con is complexity of products, services and organisational structure can make it difficult for consumers and small business to gain quality consultation when difficulties… Advice to Senior Management: Rather than advice (they do a pretty good job now) maybe a suggestion that may assist the bottom line . It is difficult to excel in… Yes, I would recommend this company to a friend More

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