There are newer employer reviews for The Hartford
There are newer employer reviews for The Hartford

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Customer Service Rep

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Care Specialist in Southington, CT (US)
Former Employee - Customer Care Specialist in Southington, CT (US)

I worked at The Hartford full-time (More than 10 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Good benefits, although you pay a lot for health insurance and it doesn't cover a lot with high deductables. Great time off, although very hard to get the days off you actually need.

Cons

Very stressful, demand way too much. Treat you like your disposable. No one knows what their doing. Very bad managers. Many jobs out-sourced. They use metrics that depends on your teeny raise, don't expect much more.

Advice to Management

Stop treating employees like slaves. Managers have their favorites. Get with the times, stop hiring people off the street and treat older employees with respect.

reviews filtered by
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  1. Amazed a company can be in business so long yet still not have it right

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster in Aurora, IL (US)
    Current Employee - Claims Adjuster in Aurora, IL (US)

    I have been working at The Hartford full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Salary is competitive in some fields but you have to sacrifice your life and family to get it. A lot of opportunity to move to different positions once you get your foot in the door.

    Cons

    Sacrificing family life due to unreasonable expectations and demands. Real disconnect between home office and field. New CEO and board talk out of both sides of mouth.....say bad year so no 0-4%of salary for field bonus yet board gets 100%+ of salary as bonus

    Advice to Management

    Think about your employees first and the rest will follow. Make it a great place to work and employees will love doing what it takes to make your customers happy too.

  2. horrible company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Hartford, CT (US)
    Current Employee - Manager in Hartford, CT (US)

    I have been working at The Hartford full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I have nothing good to say

    Cons

    treat they employees like they are disposable material

    Advice to Management

    start to value your employees

There are newer employer reviews for The Hartford
There are newer employer reviews for The Hartford

See Most Recent

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