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Intéressant, mais la compagnie n'est pas bien gérée Interesting but company not well managed

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee  in  Paris (France)
Former Employee - Anonymous Employee in Paris (France)

I worked at Thomas Cook full-time for more than a year

(Translated from English)

Pros

Il y a des opportunités, à vous de les saisir

Opportunities if you are willing to seize them

Cons

Le management du haut n'était pas toujours très compétent

Top management not always very competent

Doesn't Recommend
Negative Outlook
Approves of CEO

42 Other Employee Reviews for Thomas Cook (View Most Recent)

Sort: Rating Date
  1.  

    Not the best place to work needs a lot of improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Research  in  Peterborough, England (UK)
    Current Employee - Operations Research in Peterborough, England (UK)

    I have been working at Thomas Cook full-time for more than 5 years

    Pros

    You can get to London in an hour

    Cons

    Salary
    Atmosphere
    You can up skill as much as possible however don't expect anything for it
    Management only speak to management

    Advice to ManagementAdvice

    Listen
    Value your employees

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Getting worse day by day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Travel Agent
    Current Employee - Travel Agent

    I have been working at Thomas Cook full-time for more than 3 years

    Pros

    Some decent colleagues even though we are now fighting more over bookings. You learn something new everyday in the travel industry.

    Cons

    Minimum wage and bad cluster managers who have no time in their schedule to care about staff and their problems as they have too much hassle from higher up themselves. Our cluster is now on a third of the staff as this time last year and they expect us to do more which is impossible and standards are slipping as we get customers through the door on a conveyor belt system. Aside from that BAD technology. Yes you heard that Harriet. No one likes the res systems except your yes men. Too much information for staff to learn on a daily basis including changing policies and old out of date information everywhere. Promises not honoured and you are asked to be abnormally flexible with your working hours and holidays. Rotas drawn up in India plus a hr team there.... Does that help? No.

    Advice to ManagementAdvice

    Have you got a year? Too much to write here.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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