UCLA

www.ucla.edu
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Great atmosphere working with co-workers and technicians, customer service learning and student technician experience.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Los Angeles, CA (US)
Former Employee - Customer Service Representative in Los Angeles, CA (US)

I worked at UCLA part-time (more than a year)

Pros

the pay is awesome comparable to other student jobs
the job teaches you practical life skills

Cons

uncooperative and rude customers to the students

Advice to ManagementAdvice

Have the employees learn more computer programs i.e. Adobe, Java, etc.

Recommends
Positive Outlook

646 Other Employee Reviews for UCLA (View Most Recent)

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  1.  

    Academic institution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Graduate Student Researcher in Los Angeles, CA (US)
    Current Employee - Graduate Student Researcher in Los Angeles, CA (US)

    I have been working at UCLA full-time (more than 5 years)

    Pros

    Free life style, good collaboration within campus

    Cons

    Low payment, not good career development

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Large academic environment. Experience can be very variable, and will depend on department & immediate colleagues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Graduate Student Researcher in Los Angeles, CA (US)
    Current Employee - Graduate Student Researcher in Los Angeles, CA (US)

    I have been working at UCLA part-time (more than 3 years)

    Pros

    Generally -- campus environment offers gym facilities (with a fee), interesting events (e.g. frequent lectures, seminars, performance and sporting events, etc.) and access to intelligent people. There's also ample opportunity to work with students, if that's your thing.

    Cons

    I've worked part-time in several different departments and in different positions, during my undergraduate and graduate time at UCLA. The work culture and experience can vary widely between departments, or labs. It can be difficult to predict this in advance of starting the position, without personally knowing someone already in the department or lab. Overall, I haven't had any problems, and in fact had great experiences at all of my positions. However, among my peers, I seem to be an anomaly. For example, some had technically incompetent supervisors, managers or colleagues. Others worked for faculty that was very out-of-touch, or labs with very little guidance (relatively common) and career development opportunities. Still others worked in very cut-throat, deadline-driven (e.g. for grants, publications, etc.) competitive environments. So it depends.

    Advice to ManagementAdvice

    My general advice to all upper management is to insist that all employees be kept up to standards, especially with technology, current trends and _accountability_. There's a lot of incentive to stay longer on campus, and competition and accountability standards seem to ubiquitiously decrease with seniority.

    Neutral Outlook
    No opinion of CEO
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