USAA
3.4 of 5 657 reviews
www.usaa.com San Antonio, TX 5000+ Employees

657 Employee Reviews (View Most Recent)

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2 people found this helpful  

Not good, unhealthy work environment

Senior Representative (Current Employee)
Colorado Springs, CO (US)

I have been working at USAA full-time for more than 8 years

Prosbonus, 401k, walking trail, bank on premises to get your money

ConsPoor management, unable to write consistent performance reviews and not able to figure out that employees talk to each other and figure out they are not equal , and are discriminatory. Unequal pay for performance., also they say it is ok to cheat on statistics used in the reviews., in other works no two employees do same stuff or have exact same skills, they ID candidate ahead of time. they a

Advice to Senior ManagementFire a few of you. Stand up to upper management on how to treat employees instead of driving them away , treat them with dignity and respect. Don't abuse power. You are greedy and only think of yourselves and getting your big bonus at the end of the year not caring about how this affects the employees states of mind....ect...Dont find error in all calls like required, coach to avoid error instead.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great company to work for.

Director (Current Employee)

I have been working at USAA full-time for more than 5 years


Pros: The mission of the association helps guide senior management's decisions. It's read before every employee meeting.… Cons: Many areas work their employees extremely, especially executive management. … Advice to Senior Management: Spend the money to upgrade the technology infrastructure that dates… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

2 people found this helpful  

Run away stay away this place states integrity when it doesn't have any at all!

Financial Foundations Specialist (Former Employee)
Phoenix, AZ (US)

I worked at USAA full-time for less than a year


Pros: Benefits good however cost way to much Cons: Horrible management and leadship employee services is a joke when you bring a issue to them they will find information to get you fired if… Advice to Senior Management: All should resign horrible stay away from management they would… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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