United Airlines

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626 Employee Reviews (View Most Recent)

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  • Culture & Values
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  • Approves of CEO

2 people found this helpful  

Things are improving after the merger with Continental but they are still very political with many muddy processes

Senior Manager (Former Employee) San Francisco, CA (US)

ProsFacinating industry
Pride in the brand
Flight benefits
Salary
Front-line pride
Readiness of the front line to help and support each other

ConsVery political
Angry and resentful employees who have dedicated their lives to this company but lost their pensions during bankruptcy
Leadership turnover has people tuning out of implementing changes because they feel it will change again shortly
Lack of transparency
Constant directive to cut expenses and not capitalize any projects to improve internal tools, systems and infrastructure

Advice to Senior ManagementEncourage the free flow of ideas
Invest in tools and technology for both customers and employees

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    A lot of highs and lows working with the public

    Customer Service Representative (Former Employee)

    I worked at United Airlines part-time for more than 10 years


    Pros: Great salary at one time, great benefits, great co-workers, all… Cons: Poor salary, terrible benefits, top heavy with management, poor working conditions. Safety is no… Advice to Senior Management: Get rid of the top heavy management, listen to the long term employees that have been in working for you, treat the employees right and… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Plenty of challenges, and good experiences.

    Systems Engineer (Current Employee) Chicago, IL (US)

    I have been working at United Airlines full-time for more than 5 years


    Pros: Most departments within I.T worked well together, to complete projects… Cons: Even with the extensive documentation, many divisions are not clear on who is responsible for… Advice to Senior Management: It should not be common conversation that "a re-org is just around… Yes, I would recommend this company to a friend More
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