There are newer employer reviews for UnitedHealth Group

1 person found this helpful  

Good job

Former Employee - Customer Service Representative in Sunrise, FL (US)
Former Employee - Customer Service Representative in Sunrise, FL (US)

I worked at UnitedHealth Group full-time (less than an year)

Pros

Management was very supportive and personable. The director makes it a point to learn everyone's names. Supervisors were always willing to assist. Training provided was adequate but it depends on the effort one puts into using it.

Cons

The only cons were that there were gaps in training. There was some gossip amongst reps. The job can get a little frustrating if you don't know how to deal with customers.

2086 Other Employee Reviews for UnitedHealth Group (View Most Recent)

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  1. 1 person found this helpful  

    Flexible, but no interest in employment development.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enrollment in Lisle, IL (US)
    Current Employee - Enrollment in Lisle, IL (US)

    I have been working at UnitedHealth Group full-time (more than 5 years)

    Pros

    I am a telecommuter that has been the only benefit in my position. They offer a wealth of employee centered programs.

    Cons

    I have been in the same position for over 6 years, with no employee development opportunities or employee advancement. I have been very ambitious and express my desires to all my managers which has a high turnover rate.

    Advice to ManagementAdvice

    Promote from within, experience and dedication should carry employee who may lack the education a long way within the company. Allow employee to shadow and explore other facets of the company.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 7 people found this helpful  

    UnitedHealth Group is going down!!!!!!!!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Tester in Hyderābād (India)
    Current Employee - QA Tester in Hyderābād (India)

    I have been working at UnitedHealth Group full-time (more than an year)

    Pros

    1. Work from Home
    2. Lots of fun activities

    Cons

    1. No seats
    2. No parking
    3. Outdated technology
    4. Idiot Managers with zero technical knowledge
    5. Hikes are not based on performance
    6. Bonus is part of CTC and is given yearly

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for UnitedHealth Group

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