Vanguard

www.vanguard.com
There are newer employer reviews for Vanguard

1 person found this helpful  

Highly Ethical Financial Services Company but......

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Client Relations Associate in Malvern, PA (US)
Former Employee - Client Relations Associate in Malvern, PA (US)

I worked at Vanguard full-time (more than 3 years)

Pros

Highly ethical corporation which is a refreshing rarity in today's financial industry.
Comparatively speaking, most of their fund returns lag in bull markets, but the trade off is that
your capital is well protected during bear markets.

Cons

Business practices, in terms of service provided to the client, tends to lean towards elitism.
Employee reviews were critiqued more on a personal level as opposed to a professional level.

Advice to ManagementAdvice

Every client is entitled to quality client service.
Vanguard is a corporation not a college campus. Employees should be evaluated on contributions, not popularity.

Recommends
Neutral Outlook
Approves of CEO

782 Other Employee Reviews for Vanguard (View Most Recent)

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  1. 1 person found this helpful  

    Friendly work environment, Low Pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Processing Associate in Malvern, PA (US)
    Current Employee - Processing Associate in Malvern, PA (US)

    I have been working at Vanguard full-time (more than a year)

    Pros

    Great work-life balance. Can pick your hours.

    Cons

    Low base pay for the crew.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 12 people found this helpful  

    Painful Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investment Consultant BDG in Scottsdale, AZ (US)
    Former Employee - Investment Consultant BDG in Scottsdale, AZ (US)

    I worked at Vanguard full-time (more than 3 years)

    Pros

    Vacation
    Attractive Women
    Clean Bathrooms
    Free Food
    Clients invest here because it is free, so the clientele is brain dead and believe anything.

    Cons

    Painful Call center work
    Incompetent managers
    Uber Liberal Politically Correct
    Stone Age Software
    Long Term Employees are mindless
    This is simply a call center despite managements disguise of the position as sales. Your calls are monitorred and you must use their scripts and catchy phrases to lure inbound callers into investing for free. Clients get what they pay for - no advice and poor service. Sales approach was dreamed up by managers that never sold a newspaper. Just not a long term place for investment professionals with any experience. You will regret working here.

    Advice to ManagementAdvice

    Charge your clients a reasonable fee so you can hire and retain competent employees

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Vanguard

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