Williams-Sonoma

  www.williams-sonomainc.com
  www.williams-sonomainc.com
There are newer employer reviews for Williams-Sonoma

 

Lackluster management and no growth opportunities

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Operations Manager in City of Industry, CA (US)
Former Employee - Operations Manager in City of Industry, CA (US)

I worked at Williams-Sonoma full-time (more than 5 years)

Pros

40% associate discount, well-known brand name,

Cons

Promotions not based on performance, bureaucratic org structure, lack of clear direction, poor morale among associates, benefits significantly reduced in 2009, lack of trust in management team members, mid level management not involved in decision making process

Advice to ManagementAdvice

Make an effort to recognize team members based on their performance

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

656 Other Employee Reviews for Williams-Sonoma (View Most Recent)

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  1.  

    job is fulfilling and fast paced, but struggles in corporate culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma

    Pros

    Never a boring day, fast paced, a sense of entitlement, mid-level management is generally great.

    Cons

    I can only speak for the Williams-Sonoma brand (not any of the Pottery Barn brands). There is a serious lack of teamwork and willingness to collaborate across all departments and within their own respective departments. Between planners and merchants who are working on the same product, with the same end goal, it will be painted pretty clear for you that you will not get the support you need from the teams.

    Positivity and can-do attitudes are non-existent from the upper level merchants and management, and you can see that it passed onto all the assistants. What a shame.

    Advice to ManagementAdvice

    If this company wants to go global and expand in ways that most retailers have already done, it needs to be open-minded, collaborate, hire the right resources and start working together and not agaisnt eachother. As with any culture of a company, this needs to come from the top.

    Negative Outlook
    No opinion of CEO
  2.  

    Overall positive experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma

    Pros

    Strong focus on customer service/ satisfaction

    Cons

    Difficult to maintain work/life balance

There are newer employer reviews for Williams-Sonoma

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