610 Employee Reviews (View Most Recent)

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1 person found this helpful  

Unstable

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Stock Associate  in  Westfield, NJ (US)
Current Employee - Stock Associate in Westfield, NJ (US)

I have been working at Williams-Sonoma part-time for less than a year

Pros

Coworkers are nice
40% Discount/20%-electronics
Interesting tools/gadgets

Cons

Scheduling is ridiculous
  -Either too much or too little
  -"Because of Payroll" is heard way too often
  -Manipulative manager
Poor transit execution
Constant turnover of floor set
Poor communication between stores and coporate

Advice to ManagementAdvice

Be honest - do not tell a set of employees one thing just to have them support an area of the store that is lacking and then have other employees do the exact opposite
Less intense - work will get done no matter the manner it is spoken
Let stores' stock associates have some control over shipment - to minimize overstocking of certain products

Doesn't Recommend
Neutral Outlook
No opinion of CEO

Other Reviews for Williams-Sonoma

  1. 2 people found this helpful  

    Customer service replaced by weekly metric reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Level I Associate  in  Durham, NC (US)
    Current Employee - Level I Associate in Durham, NC (US)

    I have been working at Williams-Sonoma part-time for more than 5 years

    Pros

    Discount, other associates, and schedule flexibility

    Cons

    Focus on email capture, sales$, upts, credit card apps

    Advice to ManagementAdvice

    Emphasis on metrics is a sign of desperation...go back to what got you the reputation..customer service and exclusive products...Oxonian can be purchased at the grocery store.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    A few of the smaller brands are ran like a start up company rather than a major big brand retail company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graphic Designer  in  San Francisco, CA (US)
    Former Employee - Graphic Designer in San Francisco, CA (US)

    I worked at Williams-Sonoma full-time for more than 5 years

    Pros

    Having a great brand on your resume.

    Cons

    The company is so heavily branded working there as a Graphic Designer takes away your ability to be creative.

    Advice to ManagementAdvice

    Allow your designers to be designers and budget for the proper staff to support the workload.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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