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2 people found this helpful  

Account Executive

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Account Executive  in  San Francisco, CA (US)
Former Employee - Account Executive in San Francisco, CA (US)

Pros

You get to work with great people and the culture is great! A lot of parties, drinking, games and fun!

It's a great resume booster, learns the ins and outs of inside sales, learn how to be bad ass on the phone!

Cons

Very stressful environment! The turnover is really high and the pay sucks! The managers put so much stress on their team that it takes away the fun from the position. You're always worried if you're going to get canned.

Doesn't Recommend
Approves of CEO

Other reviews for Yelp

  1. 8 people found this helpful  

    Dissapointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  New York, NY (US)
    Former Employee - Account Executive in New York, NY (US)

    Pros

    There was free food and it was somewhat healthy, there is also beer for happy hour at the end of the day which is an incentive- for an immature employee distracted by bright, shiny things dangled in front of them

    Cons

    Awful pay, spread the sales team too thin by over-hiring, too much like a call center- going about it all wrong. First you start off in a group of up to 35 people and smaller groups are created. You train as one large group by watching presentations, then when you get on the phones it is strictly volume, not quality. This is where they go about it all wrong, they should focus on developing business and building client relationships to be taken more seriously.

    Advice to ManagementAdvice

    This is where they need the most improvement. It is too easy to become a manager, it is based on numbers, not ability to manage. Account execs, and all sales teams should have territories for a long time to develop relationships and be respected as experts on Yelp Advertising. Yelp over-hires and underpays. If Yelp gave out numerous territories to each employee, and for a couple years, the businesses would not be bothered by different people calling them each month, which looks quite unprofessional. You also have to make 80 calls a day which you can fake and get around. This leads to caring more about metrics and less about numbers. SALES should be the most important, not if you aren't 100% focused and hit your metrics. Yelp has got it all wrong!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 5 people found this helpful  

    Good only for initial sales experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    -Builds good entry level sales experience
    -Fun culture for younger employees

    Cons

    -Horrible pay
    -Bad middle management, they typically promote those who did well at sales and not those who can actually manage employees
    -They hire 20-30 people (a new "sales class") at a time and make cuts fairly often so you essentially feel like livestock
    -80+ calls a day so you're pretty much "smiling and dialing"

    Advice to ManagementAdvice

    Pay people better and actual put some value in training staff and helping build their sales experience. But since its a churn and burn sales cycle with tons of low dollar value transactions so they are probably pretty content with this model.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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