Enterprise Rent-A-Car Reviews

Updated 25 August 2014
Updated 25 August 2014
2,862 Reviews

3.2
2,862 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
570 Ratings

Review Highlights

Pros
  • Company values hands-on sales people who are wiling to provide exceptional customer service (in 224 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 159 reviews)


Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 416 reviews)

  • If you were to work full time its long hours (730-6) but you never get out at 6 (in 809 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Although the pay is not great, the ability to learn how to run your own business is great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Manager  in  Atlanta, GA (US)
    Former Employee - Regional Manager in Atlanta, GA (US)

    I worked at Enterprise Rent-A-Car full-time for more than 3 years

    Pros

    Training, Family Atmosphere, Team Work, and rewarding (if you work hard), also they provide really good benefits and 401k

    Cons

    LONG HOURS!! There are some politics that go on behind closed doors with upper lever management.
    Training does exist, but you typically have to go ask for it.

    Advice to ManagementAdvice

    Don't lose touch with what made the company such a success to begin with, and don't allow upper level management to play so much politics.

    Take care of customers, Reward hard work.......and let the profits and growth follow.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    You know what you're getting yourself into and get out of it what you put in.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car

    Pros

    I've never felt more like I've earned my pay check, the pay for performance at the branch manager level is very fair. It's really best for people coming out of college, sticking out a year or more of making lower MT/MA pay, then without kids so you can work the long Assistant hours, and when you make branch manager, you can almost relax, just don't buy a house. Its great to see the promotional opportunities constantly being generated.

    Cons

    Lots of hours and until you make assistant, not a lot of control, you're at the whom of your manager. At times, unethical behavior is rewarded, seldom does it stick around for long, but when it beats you out, its disappointing. I think the current promotional track is working too quickly, so that MTs are rapidly becoming MAs and finding that they can't compete for the positions they want. Slow it back down!

    Advice to ManagementAdvice

    Let managers have more control of their cost and expense mix. I'm happy to drive up personnel to ensure better staffing and capability for greater growth and better esqi. Too bad that from the top down this is discouraged. Run tight on people and cars!

  3.  

    Fantastic company with a hard working atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Enterprise Rent-A-Car part-time for more than a year

    Pros

    It has great upward growth and a fantastic plan to get you there. You are surrounded by people who have the drive to get there as well.

    Cons

    Upward growth is there, but your tenure needs to be there as well. Unfortunately sometimes it doesn't come down to how hard you work, but more how long have you worked hard. interesting way to look at it but frustrating.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Enterprise is a grind, but they teach work hard, how to run your own business and how to take care of customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Rental Manager
    Former Employee - Area Rental Manager

    I worked at Enterprise Rent-A-Car full-time for more than 8 years

    Pros

    The camaraderie is great between employees, the money gets better every year and its not a mentally challenging job.

    Cons

    long hours, work life balance if tough

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    great.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car

    Pros

    there is an opportunity great mobility

    Cons

    work hours can be very long.

  7.  

    Haven't been working here long but it's very easy going as long as you do your job and don't slack off.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PT Service Agent  in  Las Vegas, NV (US)
    Current Employee - PT Service Agent in Las Vegas, NV (US)

    I have been working at Enterprise Rent-A-Car part-time for less than a year

    Pros

    If you want a simple job this is the job for you because cleaning cars is not hard at all. All I do is clean cars which includes washing and vacuuming it, stuff that you shouldn't have to sweat for.

    Cons

    Only cons would be working outside in the heat but you get used to it.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Assistant Branch Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Branch Rental Manager
    Former Employee - Assistant Branch Rental Manager

    I worked at Enterprise Rent-A-Car full-time for more than 3 years

    Pros

    Amazing learning experience. I have had much success obtaining other sales jobs because of my ERAC training.

    Cons

    Be prepared for long hours

    Recommends
    Approves of CEO
  9.  

    Great company to work for if your are competitive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car full-time

    Pros

    Real opportunity to move up if you perform and persist

    Cons

    Long hours. Standing all day.

    Advice to ManagementAdvice

    Keep on rewarding performance.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Part Time Service Agent

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car part-time for more than a year

    Pros

    If you can stand to clean cars all day its not a bad part-time job. Had a great schedule, plus a nice discount on renting cars. Your not detailing cars so its not as bad as it sounds.

    Cons

    Its the type of work that gets old after a while. Sometimes a nagging co-worker in the garage can be difficult to handle as you will spend a lot of time working with one or two other people in a small area.

    Advice to ManagementAdvice

    Management was always good to me. They were respectable, and friendly always. Only advice would be to pay a little more to keep quality workers.

  11.  

    Long Hours... No Break..

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car

    Pros

    Great opportunity to learn how to manage a company.

    Cons

    Too many hoops you have jump through to get ahead.

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