Glassdoor is your free inside look at Equifax reviews and ratings - including employee satisfaction and approval ratings for Equifax CEO Rick Smith. All 113 reviews are posted anonymously by Equifax employees.
51% of the CEO
Rick Smith
Former Employee – worked at Equifax full-time for more than 3 years
Pros – Very stable company and the location in midtown is ideal. Coworkers were amicable
Tools to do the position were very accessible and made it easy to do your job
Cons – Direction
Management sometimes changes direction without telling the individual contributors.
layoffs all the time. The company is always concentrating on meeting the bottom line at the expense of the employees who they do not seem to value very much.
Advice to Senior Management – This company can be a good company to work for if the focus is to make it a place where people can have a career versus just a job.
No, I would not recommend this company to a friend
2013-02-10 06:19 PST
1 person found this helpful
Former Employee – worked at Equifax as a contractor for more than a year
Pros – They are very laid back and operate at a slow pace.
Cons – Lack of communication. When I was at the interview I liked the vibe with the team leads, but the upper management couldn't give me a straight answer on when I would be permanent. 2 years and three months later they abruptly ended my contract and I received a call that my contract ended after I left work. This is how they treat all of the contractors. There should be regulations to prevent companies like this from abusive temp-perm positions. People have families and bills to take care of.
Advice to Senior Management – Have some integrity...
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-03-11 21:11 PDT
Current Employee – been working at Equifax full-time for more than 10 years
Pros – Improvements are being introduced that are making it a better place to work. Progressive CEO. Stock price is showing all the good things that happening. Expect better things to come.
Cons – Old conservative company, so slow progress. Because of security, lots of restriction(which are required for such companies.)
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-09 09:18 PST
Current Employee – been working at Equifax full-time
Pros – It is a company with good strategy (Textbook Jack Welch style CEO) with lot of hard working people at the bottom
Cons – Too many junior executives and a complex matrix organization setup
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-09 18:50 PST
1 person found this helpful
Current Employee – been working at Equifax
Pros – collaborative
investing in platforms & data assets
Cons – risk taker need not apply; want conformity
predominately hire externally for SVP and above positions
need a MBA to advance
Advice to Senior Management – practice what you preach
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2012-12-04 18:02 PST
Current Employee – been working at Equifax full-time for less than a year
Pros – Pays fairly well and the benefits were good, although expensive. Many employees work from home. Vacation plan is generally good.
Cons – Bad systems, lack of support, disconnected management, poor training, slow to fix problems. The expectations are high, but you won't have the tools to get the job done. Just when you figure something out, they will change it and not for the better.
Advice to Senior Management – Treat employees and customers as you would like to be treated.
No, I would not recommend this company to a friend
2013-01-09 21:17 PST
2 people found this helpful
Current Employee – been working at Equifax full-time for more than 7 years
Pros – It's a job.
Steady paycheck
Minimal work required.
Heavily favors African Americans
Cons – Employees rewarded only for length of employment
No place for new ideas
Innovation is a word in the dictionary.
Risk takers and new ideas are mired in bureaucracy. Want to get an idea contributed? Prepare a business case that only a CFO can understand in 200 pages or more. Don't forget the carbon paper.
Employees provided with outdated, underpowered technology secured by Gestapo - like security.
Pay is nothing special.
Senior management concerned about their own stock rewards and won't make any deciions without first consulting their stock culture.
Management should be put out to pasture, they retire when they get too I'll and stay past retirement age.
Want office supplies? typical request to fulfill takes 3 months for anything other than a paper clip.
Did I mention bureacracy?
Lots of big titles, no support staff. This results in nothing ever getting done.
Marketing is a bad word.
Suppression of employee enthusiasm
HR incompetent with too much control in org. Ever see an HR chief office next to CEOs?
No investment in marketing, new product debelopment,employee training.
Employees have no personality.
Advice to Senior Management – Wake up and smell the roses. Outdated management style. GE is not god. Stop cooking the books before Wall Street wakes up.
No, I would not recommend this company to a friend
2012-12-20 10:18 PST
1 person found this helpful
Current Employee – been working at Equifax full-time for less than a year
Pros – Medium size company with less bureaucracy than large institutions; Professional co-workers; Great place to grow statistical/technical knowledge/skills; Lots of opportunities to get client facing skills; Good life/work balance; Low cost city to live in!
Cons – Career opportunities limited. Sr. Management unstable with changes every 3-4 years in the division
Advice to Senior Management – Should put more efforts on international expansion to compensate for the soft domestic market
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-10-26 12:26 PDT
Former Employee – worked at Equifax full-time for more than 8 years
Pros – Their benefits were decent especially the 401K.
Cons – There was always constant change in various departments.
Advice to Senior Management – Very minimal especially if you start in customer service.
Yes, I would recommend this company to a friend
2012-10-07 14:41 PDT
Current Employee – been working at Equifax full-time for more than 8 years
Pros – Good compensation and promotions for those that work hard and contribute
Cons – Sometimes there are issues with the 'legacy' staff. Equifax is 109 years old.
Advice to Senior Management – Continue to provide good compensation and opportunities for your A players
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-10-08 07:15 PDT
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