Glassdoor is your free inside look at Equifax reviews and ratings - including employee satisfaction and approval ratings for Equifax CEO Rick Smith. All 119 reviews are posted anonymously by Equifax employees.
52% of the CEO
Rick Smith
1 person found this helpful
I have been working at Equifax
Pros – collaborative
investing in platforms & data assets
Cons – risk taker need not apply; want conformity
predominately hire externally for SVP and above positions
need a MBA to advance
Advice to Senior Management – practice what you preach
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2012-12-04 18:02 PST
I have been working at Equifax full-time for less than a year
Pros – Pays fairly well and the benefits were good, although expensive. Many employees work from home. Vacation plan is generally good.
Cons – Bad systems, lack of support, disconnected management, poor training, slow to fix problems. The expectations are high, but you won't have the tools to get the job done. Just when you figure something out, they will change it and not for the better.
Advice to Senior Management – Treat employees and customers as you would like to be treated.
No, I would not recommend this company to a friend
2013-01-09 21:17 PST
2 people found this helpful
I have been working at Equifax full-time for more than 7 years
Pros – It's a job.
Steady paycheck
Minimal work required.
Heavily favors African Americans
Cons – Employees rewarded only for length of employment
No place for new ideas
Innovation is a word in the dictionary.
Risk takers and new ideas are mired in bureaucracy. Want to get an idea contributed? Prepare a business case that only a CFO can understand in 200 pages or more. Don't forget the carbon paper.
Employees provided with outdated, underpowered technology secured by Gestapo - like security.
Pay is nothing special.
Senior management concerned about their own stock rewards and won't make any deciions without first consulting their stock culture.
Management should be put out to pasture, they retire when they get too I'll and stay past retirement age.
Want office supplies? typical request to fulfill takes 3 months for anything other than a paper clip.
Did I mention bureacracy?
Lots of big titles, no support staff. This results in nothing ever getting done.
Marketing is a bad word.
Suppression of employee enthusiasm
HR incompetent with too much control in org. Ever see an HR chief office next to CEOs?
No investment in marketing, new product debelopment,employee training.
Employees have no personality.
Advice to Senior Management – Wake up and smell the roses. Outdated management style. GE is not god. Stop cooking the books before Wall Street wakes up.
No, I would not recommend this company to a friend
2012-12-20 10:18 PST
1 person found this helpful
I have been working at Equifax full-time for less than a year
Pros – Medium size company with less bureaucracy than large institutions; Professional co-workers; Great place to grow statistical/technical knowledge/skills; Lots of opportunities to get client facing skills; Good life/work balance; Low cost city to live in!
Cons – Career opportunities limited. Sr. Management unstable with changes every 3-4 years in the division
Advice to Senior Management – Should put more efforts on international expansion to compensate for the soft domestic market
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-10-26 12:26 PDT
I worked at Equifax full-time for more than 8 years
Pros – Their benefits were decent especially the 401K.
Cons – There was always constant change in various departments.
Advice to Senior Management – Very minimal especially if you start in customer service.
Yes, I would recommend this company to a friend
2012-10-07 14:41 PDT
I have been working at Equifax full-time for more than 8 years
Pros – Good compensation and promotions for those that work hard and contribute
Cons – Sometimes there are issues with the 'legacy' staff. Equifax is 109 years old.
Advice to Senior Management – Continue to provide good compensation and opportunities for your A players
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-10-08 07:15 PDT
I have been working at Equifax full-time for more than 7 years
Pros – Good work/life balance. Provides great training/growth opportunities.
Cons – Levels of bureaucracy sometimes cause delays on projects (ex: multiple people needing to approve deliverables or expenses)
2012-09-24 19:33 PDT
I have been working at Equifax full-time for more than a year
Pros – excellent world wide bureau with high brand recall.start up with opportunity to learn and do multiple roles across differnt industry segments
Cons – smaller set up so beyond a point opportunity to grow is limited. slower to change due to all rechnology initiatives happen from the atlanta office
Advice to Senior Management – recognise talent and try to use resource more efficiently. become more adaptible
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-09-25 09:09 PDT
1 person found this helpful
I have been working at Equifax full-time for more than a year
Pros – Visionary company. Equifax is in the position for great growth. Company has a clear focus on being the industry leader.
Management is very good.
Company has a very good culture
Cons – There are a lot of people that have been with the company for 20 - 40 years. While this is a good thing, some ideas are hard to advance. New management has addressed this issue and we are consistently pushed to think outside the box.
Advice to Senior Management – Continue to do what you do. Knowing that there are limited opportunities for vertical advancement, as in most companies, look for horizontal advancement opportunities.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-09-07 04:53 PDT
2 people found this helpful
I have been working at Equifax full-time for more than 8 years
Pros – - Vacation (and you will need every ounce of it)
- Benefits (use it before it changes)
- 401K Matching
Cons – This is the worse company I have every worked for.
Upper management is dillusion at best (full of themselves at worst). The technology being utilized by workers is outdated.
The need to "be seen" is so problematic that people who want raises and promotions seem to intently slow down other departments by adding ridiculous steps into an already disfunctional process for fulfilling sales orders.
New products are introduced to the sales teams but operations is never told how to fulfill them once they are sold. Therefore, the sales rep ends up not only losing their sale but has to field calls from an irate customer on the issue for weeks.
Lying is a part of the corporate structure ... an entire team in operations was lied to about their job going away for months, they were let go 6 months after the first question was asked about their positions being terminated.
Sales is in such a dissaray, that you can boost a dying book of business up by 16% in 2 quarters and still be repremanded or fired because the book of business did not reach 100% of goal as a result of the last rep who had it.
Overworked, lied to and humiliated in meetings ... not worth it. It was an okay company when I started 8 years ago, but it has gone down hill for anyone NOT in upper management. I only stayed for the benefits but now it's not worth it and I'm looking for the door!
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-09-26 07:42 PDT
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No thanks – I'll just look around