Equifax

  www.equifax.com
  www.equifax.com

Equifax Reviews

Updated 19 November 2014
Updated 19 November 2014
217 Reviews
2.9
217 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Equifax Chairman and CEO Rick Smith
Rick Smith
139 Ratings

Review Highlights

Pros
  • They offer flexibility in working conditions, and there is a good work-life balance (in 21 reviews)

  • Supportive, Good Benefits with solid products and diversification (in 21 reviews)


Cons
  • limited scope of career progression, unattentive senior management (in 14 reviews)

  • lack of transparency from upper management, hard work and talent does not get rewarded (in 8 reviews)

More Highlights

Employee Reviews

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  1.  

    Great place to work..allows you to utilize a lot of their tools to be successful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Raleigh, NC (US)
    Former Employee - Customer Service in Raleigh, NC (US)

    I worked at Equifax full-time (more than an year)

    Pros

    Good work environment. Employee friendly, work hard and get noticed for promotions

    Cons

    Not a lot of jobs offered in certain areas.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Frustrated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Equifax full-time (more than 5 years)

    Pros

    I have a job at the moment.

    Cons

    After years with this company they have managed to decrease pay, increase insurance and demote salary pay to hourly pay. We now have to punch a time clock that is micro-managed to the fullest extent. We are not able to move with out being spied upon from a dictating manager whom i am not sure how remains to keep the position. They say they are flexible with schedules and have gave you the tools to allow this however over the last year the flexibility has been removed little by little. It has been extremely frustrating to begin a career with this company to love and respect it and years later feel used and abused. This has turned into a typical corp. enviornement where you are just a number and the go green means make the employees hate it enough to leave so they can down size through attrition. I have come to believe they can careless if you are happy with this company. It is a political nightmare. FYI most are looking for new employement and will leave in a heartbeat if givin the right opportunity to run.

    Advice to ManagementAdvice

    I am not sure how or why you choose you leaders however I have found that some are less then qualified. You may want to start doing more inhouse survey's of your manager/directors and cleaning house once you view the survey's. Your decisions to go green and overhaul the salary to hourly structure has cause horibble issues with these employees. Talk about a slap in the face! That is an ultimate demotion. Maybe you should do the same for yourself and see how that works out for you! You should take a lesson on treat others as you would like to be treated you may be able to create a more friendly enviornment. The only reason i can see that you would treat your employees so awful would be to lower your cost through "attrition". If this was your goal i believe you are exceeding your goal.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Good job but not much advancement opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Research Analyst
    Current Employee - Data Research Analyst

    I have been working at Equifax full-time (more than 3 years)

    Pros

    Good pay, decent benefits and good work/life balance.

    Cons

    There is not much room for advancement.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    I had a very positive and fulfilling experience at Equfiax.

    Former Employee - Account Executive in Chicago, IL (US)
    Former Employee - Account Executive in Chicago, IL (US)

    I worked at Equifax full-time (more than 5 years)

    Pros

    Great benefits and aggressive compensation plan.

    Cons

    High management turnover rate.
    Indecisive senior leadership.

  6.  

    It is an ok place to work, it is getting better!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in McLean, VA (US)
    Current Employee - Anonymous Employee in McLean, VA (US)

    I have been working at Equifax full-time (more than 3 years)

    Pros

    Compensation is good, time off is flexible and the beneifts are good. There are some changes that have happened but it appears to be moving in a more positive direction.

    Cons

    Lack of transparency from upper management is an issue. Additionally there is a clear deliniation between jobs and levels here. One certainly knows where one is in the pecking order. And sometimes it is quite uncomfortable.

    Advice to ManagementAdvice

    Think outside the box. Promote from within. And treat people like you care. It would be easier to like this job if we were not constantly watching jobs be sent offshore. AskHr, AskLegal, when a person has a question for HR they do not want to have an answer from an anonymous person in India.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    There a little over a year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Director in Windward, GA (US)
    Former Employee - Senior Director in Windward, GA (US)

    I worked at Equifax full-time (more than an year)

    Pros

    Stable Company, commute not to bad...employees are good

    Cons

    No traiing what so ever... low pay... and very demanding for the pay

    Advice to ManagementAdvice

    Train your folks and pay them so they don't leave

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Poor leadership decision making, and very poor with strategic thought leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Equifax full-time

    Pros

    Good benefits, and a very competitive salary

    Cons

    Commissions are paid 3 times a year, which is very disconcerting for sales professionals. No enterprise wide consistency with divisions working together. Product innovation is very weak, and Divisional leaders are very poor in managing success and empowering their employees.

    Advice to ManagementAdvice

    Make some changes in your divisional leadership, and do more internal satisfaction surveys with your people.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 1 person found this helpful  

    SME company thinking to be a Corp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax full-time (more than an year)

    Pros

    The Brand and their position in the market. Money is ok but not great. In the middle of a cultural changes that may work.

    Cons

    Way to much projects and inititatives turned to be imposible to manage. Lack of focus and extremely bad relationship between family and work.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 4 people found this helpful  

    Slowly Declining

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Equifax full-time

    Pros

    Stability. This organization has done a great job of navigating through a difficult economic climate.

    Cons

    Process heavy, with no wiggle room, even when the process is counter to individual goals / objectives.
    Tight fisted. Very limited on-going training for professional development.

    It should be noted that MANY top performers are leaving, and Senior Management's efforts to keep them are not working. This is an interesting indicator of the culture within the organization.

    Advice to ManagementAdvice

    Start promoting from within. Promote those employees who have gotten the organization this far, quit bringing in outsiders for management positions.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Outstanding Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in Alpharetta, GA (US)
    Current Employee - Senior Director in Alpharetta, GA (US)

    I have been working at Equifax full-time (more than 3 years)

    Pros

    Visionary company. Equifax is in the position for great growth. Company has a clear focus on being the industry leader.

    Management is very good and shows that they care for the employees. Company has significantly invested in the office environment and is making huge strides in employee engagement.

    Company has a very good culture

    Cons

    Employee awareness as to their career opportunities has been an issue in the past.

    The leadership team acknowledged this issue and has been making adjustments & investments into the HR systems and creating a framework that will inform all people programs, including talent development, performance management and compensation.

    Advice to ManagementAdvice

    Keep doing what you are doing. You have fostered a great culture and have the company firing on all pistons to drive future growth.

    Recommends
    Positive Outlook
    Approves of CEO

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